Jennifer Ley
Orange,CA
Summary
Dynamic retail professional with experience at Disneyland Resort, excelling in sales proficiency and inventory organization. Proven track record in enhancing guest satisfaction through effective communication and merchandise display. Recognized for attention to detail and reliability, ensuring accurate stock levels and efficient operations. Committed to fostering strong vendor relationships for timely deliveries. Also, versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
23
23
years of professional experience
Work History
Inventory Control Specialist
Disneyland Resort
03.2017 - Current
- Completed daily cycle counts to maintain accuracy of records.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Worked with leads, managers, and team members to understand supply needs and bring levels within desired tolerances.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Audited and corrected discrepancies in inventory numbers.
- Performed data entry and completed proper paperwork.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and guest needs.
- Built strong vendor relationships for timely goods and merchandise deliveries.
Retail Associate
Disneyland Resort
12.2002 - Current
- Answered questions about store policies and addressed guest concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve guest satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up guests.
- Greeted guests and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with guests to better uncover individual needs.
Education
No Degree - Anthropology
California State University, Fullerton
Fullerton, CANo Degree - Human Behavior And Social Understanding
University of Arizona
Tucson, AZHigh School Diploma -
Villa Park High School
Villa Park, CA06-2002
Skills
- Damaged goods processing
- Sales proficiency
- Merchandise display
- Cash handling accuracy
- Fluent Verbal and written communication
- Self-directed learning
- Cycle counting
- Attention to detail
- Reliable and punctual
- Stock replenishment
- Inventory organization
Timeline
Inventory Control Specialist
Disneyland Resort
03.2017 - Current
Retail Associate
Disneyland Resort
12.2002 - Current
No Degree - Anthropology
California State University, Fullerton
No Degree - Human Behavior And Social Understanding
University of Arizona
High School Diploma -
Villa Park High School
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