Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Leyva

Calexico,CA

Summary

Skilled in cash register operation and adept at effective communication, I excelled at D'Poly Taco & Beer by enhancing customer satisfaction and streamlining payment processes. Leveraging point-of-sale systems and client support skills, I significantly contributed to operational efficiency and customer service excellence.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

D'Poly Taco & Beer
El Centro, CA
10.2023 - Current
  • Greeted customers and escorted them to their tables.
  • Balanced cash register at end of shift according to established procedures.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Answered telephone to provide dining information and take reservations.

Cashier

Flautas & Sopes
El Centro, CA
04.2021 - 10.2023
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Provided menus to customers and answered questions regarding menu items.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or automatic debit.

Education

Certified Medical Assistant - Medical Assistant

Imperial Valley College
Imperial, CA
01-2017

Skills

  • Cash register operation
  • Point-of-sale systems
  • Payment processing
  • Money handling
  • Gift card handling
  • Cash handling
  • Effective communication
  • Client Support
  • Able to work under pressure

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Restaurant Hostess

D'Poly Taco & Beer
10.2023 - Current

Cashier

Flautas & Sopes
04.2021 - 10.2023

Certified Medical Assistant - Medical Assistant

Imperial Valley College

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Jennifer Leyva