Jennifer L Griffin
Ballston Lake,NY
Summary
Accomplished healthcare professional with a proven track record as a Registered Nurse, demonstrating strong knowledge of healthcare and effective collaboration skills. Knowledgeable in stakeholder engagement and educational program development, significantly enhancing patient advocacy and nursing education standards. Committed to continuous learning and mentoring, embodying collaborative leadership to achieve excellence in healthcare delivery. Well-versed in patient representative offers in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. knowledgeable in policies, procedures, and standards. Seasoned nurse offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem-solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Advocacy Specialist
Amica Magnus Spe LLC
01.2018 - Current
- Builds and maintains relationships between clients, organizations, and the public
- Provides accurate, strategic, and responsive communications support that delivers clear and consistent messaging across platforms
- Effective skills include problem-solving, open-mindedness, compassion, goal setting, confidence, empathy, authenticity, commitment, advocacy, and confidentiality to meet unique client needs
Director of Nursing Services/RN
Nurses Middle College Charter School
08.2024 - 11.2024
- Responsible for the health and safety of students in the school system
- Managed health emergencies, infectious diseases, and student health
- Delegated duties to other licensed healthcare professionals
- Monitored immunization compliance, reported healthcare concerns, assisted the local health department with communicable disease monitoring, facilitated crisis interventions, provided health counseling, controlled infectious diseases, and planned appropriate educational placement for students with health needs
- Maintained public relations with staff and the community
Director of Nursing
Rosewood Rehabilitation & Nursing
03.2024 - 10.2024
- Supervised all nursing staff in the facility and developed and implemented nursing policies and procedures
- Oversaw the hiring process and ongoing employment of staff
- Assessed the health needs of each resident and monitored nursing employee conduct, including hiring and firing
- Played a key role in contract negotiations with unions
- Led crisis interventions and emergency management, coaching and educating staff with direct oversight of orientation
Facility RN Educator & Staff Development Coordinator
Schenectady Rehabilitation & Nursing
01.2022 - 01.2023
- Responsible for planning, organizing, developing, implementing, facilitating, and evaluating all employee education programs throughout the facility, in accordance with company policies and current applicable federal, state, and local standards, guidelines, and regulations
ICU, CCD, ER, Med-Surg Nurse
St. Peter’s Hospitals, Samaritan Hospital/Albany Memorial Hospital
01.2016 - 12.2022
- Provided care to patients with severe or life-threatening illnesses and injuries
- Communicated and obtained information while respecting rights, privacy, and confidentiality of information
- Collaborated with all hospital departments and staff to positively impact quality and continuity of care for critically ill patients
- Complied with nursing staff responsibilities, including hospital policies and protocols
Director of Education & De Facto DON during Vacancy
The Grand Rehabilitation & Nursing
01.2021 - 01.2022
- Developed and implemented evidence-based quality education programs and activities to promote individual development, competency, and the delivery of high-quality clinical services
- Collaborated with management, staff, and external partners to assess, integrate, and evaluate educational needs and resources
Hospital Nurse Educator & Clinical Orientation Coordinator
Nathan Littauer Hospital
01.2021 - 12.2021
- Participated in and utilized evidence-based research to identify strategies for improving professional development activities, nursing practice, and outcomes
- Presented programs related to clinical performance to all shifts of nursing staff
- Developed and offered education and onboarding programs, such as new employee orientation, training workshops, conferences, in-services, and other educational presentations
Professor & Clinical Instructor
Fulton Montgomery Community College
01.2021 - 12.2021
- Utilized a concept-based curriculum platform to engage learners to think at a higher conceptual level in patient care across the continuum
- Planned, implemented, and evaluated individual courses and components of the curriculum
- Engaged in educational activities that foster student learning and professional development
Professor & Clinical Instructor
Ellis Medicine, The Belanger School of Nursing & Siena College Ellis Hospital
01.2020 - 12.2021
- Utilized a concept-based curriculum platform to engage learners to think at a higher conceptual level in patient care across the continuum
- Planned, implemented, and evaluated individual courses and components of the curriculum
- Engaged in educational activities that foster student learning and professional development
Education
Masters in Health Care Administration - Health Care Administration
Western Governors University
Salt Lake City, UT02-2024
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT01-2020
Nursing
Western Governors University
Salt Lake City, UT12-2019
Associate of Science - Nursing
Memorial College of Nursing
Albany, NY05-2016
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Root-cause analysis
- Team collaboration
- Stakeholder engagement
- Coaching and mentoring
- Team performance improvement
- Self motivation
- Problem-solving
Certification
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
- Board Certified Patient Care Advocate
- Infection Control & Barrier Precautions
- Sexual Harassment Certification 08/21/24
- Sexual Harassment Certification 8/21/24
- Mandated Reporter Training 8/25/24
- Opioid Overdose Training 9/4/24
Accreditations
Registered Nurse State of New York License # 717079-1
Basic Life Support 7/26
Advanced Cardiac Life Support 09/2025
Board Certified Patient Care Advovcate
4/16/24-4/16/27 Patient Advocate Certification Board
Leadership
Elected Member of Ellis Hospital’s 1stDiversity & Inclusion Committee
Chair of the Recruitment & Mentoring Committee at the Belanger School of Nursing
Member of the Academic & Evaluation Committee at the Belanger School of Nursing
Member of the American Nurses Association
Created & Implemented Intern Doctoral Internship Initiative & Recruitment of Nursing Program at NLH
Preceptor & Mentor for recruited RN seeking BSN at Memorial Hospital & NLH
Charge Nurse at Memorial Hospital Med Surg/Telemetry & ICU Units
Director of Nursing, The Grand Rehab & Nursing
Director of Education, The Grand Rehab & Nursing
Facility Educator, The Center for Nursing & Rehabilitation
Key Member of the
Director of Nursing, Rosewood Rehab & Nursing
Director of Nursing Services, Nurses Middle College Charter School
Member of the Cultural Awareness Committee, NMCC
P R Rep, NMCC
Awards
Student Body President, Memorial School of Nursing
Student Body President, Maria College School of Nursing
Future Nurse Leader Award American Nurses
Association NY Chapter
Mentor Recognition Award Memorial College of Nursing
Outstanding Service Award Albany Memorial College of Nursing
Organized and Implementing Volunteering at Albany Memorial College of Nursing
Elected Commencement Speaker for Graduating Nursing Class 2016
Timeline
Director of Nursing Services/RN
Nurses Middle College Charter School
08.2024 - 11.2024
Director of Nursing
Rosewood Rehabilitation & Nursing
03.2024 - 10.2024
Facility RN Educator & Staff Development Coordinator
Schenectady Rehabilitation & Nursing
01.2022 - 01.2023
Director of Education & De Facto DON during Vacancy
The Grand Rehabilitation & Nursing
01.2021 - 01.2022
Hospital Nurse Educator & Clinical Orientation Coordinator
Nathan Littauer Hospital
01.2021 - 12.2021
Professor & Clinical Instructor
Fulton Montgomery Community College
01.2021 - 12.2021
Professor & Clinical Instructor
Ellis Medicine, The Belanger School of Nursing & Siena College Ellis Hospital
01.2020 - 12.2021
Patient Advocacy Specialist
Amica Magnus Spe LLC
01.2018 - Current
ICU, CCD, ER, Med-Surg Nurse
St. Peter’s Hospitals, Samaritan Hospital/Albany Memorial Hospital
01.2016 - 12.2022
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
- Board Certified Patient Care Advocate
- Infection Control & Barrier Precautions
- Sexual Harassment Certification 08/21/24
- Sexual Harassment Certification 8/21/24
- Mandated Reporter Training 8/25/24
- Opioid Overdose Training 9/4/24
Masters in Health Care Administration - Health Care Administration
Western Governors University
Master of Science - Nursing Leadership And Management
Western Governors University
Nursing
Western Governors University
Associate of Science - Nursing
Memorial College of Nursing
Similar Profiles
BALU RAJEEVBALU RAJEEV
Finance manager at Magnus Infotech Trading LLCFinance manager at Magnus Infotech Trading LLC
Symantha BordeauSymantha Bordeau
Leasing Manager at Magnus Services, LLCLeasing Manager at Magnus Services, LLC
Shashwat JhaShashwat Jha
VP Finance/Treasurer at SPE ualberta chapterVP Finance/Treasurer at SPE ualberta chapter