Jennifer Lilly
Phlebotomist, MA, CCHT
Clearwater,Florida
Summary
Productive Phlebotomist offering 13+ years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
M/A, Phlebotomist
Gulf Coast Internist LLC
St. Petersburg, FL
10.2023 - 05.2024
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
SR EP MA/ IT/EKG Technician
HCA HEALTHCARE
St. Petersburg, FL
02.2022 - 07.2023
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
- Maintained accurate records of patient data, test results, and other relevant information.
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Calibrated equipment regularly to ensure accuracy of test results.
- Assisted with stress tests, holter monitors, pacemaker checks and other diagnostic procedures as needed.
- Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
- Operated a variety of medical equipment including defibrillators, pulse oximeters, blood pressure cuffs and electrocardiographs.
Kidney Dialysis Technician, CCHT
Fresenius Kidney Care
Largo, FL
10.2019 - 02.2022
- Performed patient assessments prior to dialysis treatments, including vital signs and weight checks.
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Identified and reported any adverse reactions or changes in patient condition to the supervising nurse.
- Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
- Instructed patients on proper diet, medications, and other lifestyle modifications related to their renal failure.
- Provided emotional support for patients dealing with chronic illness or end-stage renal disease.
- Assisted nurses with inserting catheters into patients for hemodialysis treatments.
- Calibrated dialysate solution according to prescribed formula for each individual patient's needs.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Restocked supplies needed for dialysis procedures in an organized manner.
Mobile Phlebotomist
USLaboratories
St. Petersburg, FL
10.2016 - 02.2019
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
- Transported blood samples to designated laboratory or other medical facility for testing purposes.
- Provided education to patients regarding the collection process and answered any questions they may have had.
- Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the service provided.
- Reported any adverse reactions or unusual events experienced by patients during the collection process to supervisor immediately.
- Verified patient identity prior to collecting sample using two forms of identification as required.
- Monitored expiration dates on reagents used for testing purposes and replaced them as needed.
MA/Phlebotomy Technician
American Family & Geriatric Care
St. Petersburg, FL
- Processed specimens to ensure accurate results.
- Educated patients regarding the procedure and answered any questions they had.
- Verified patient identification prior to collection of specimens using two forms of ID verification.
- Provided assistance to medical personnel when needed during emergency situations.
- Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
- Maintained cleanliness of work area throughout shift.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Interacted with patients to gather and record data prior to blood draws.
- Interviewed patients and documented details to update and file paperwork.
MOBILE PHLEBOTOMIST
ONEBLOOD
- OBTAINS MEDICAL HISTORY AND VITALS FROM DONORS AND/OR PATIENTS
- PERFORMS PHLEBOTOMY AND COLLECTION PROCEDURES TO COLLECT BLOOD OR BLOOD COMPONENTS
- DISPLAYS EXCELLENT CUSTOMER SERVICE AND PROFESSIONALISM TOWARDS ALL CUSTOMERS
- ASSISTS WITH THE RECRUITMENT OF POTENTIAL APHERESIS, AND BONE MARROW DONORS.
Education
Skills
- Medical Records Maintenance
- Venipuncture Expertise
- Quality Control
- HIPAA Compliance
- Hemoglobin Testing
- Paperwork Processing
- Infection Control
- Data Entry
- Specimen Preparation
- Patient Care
- Sanitation and sterilization
- Communication abilities
Timeline
M/A, Phlebotomist
Gulf Coast Internist LLC
10.2023 - 05.2024
SR EP MA/ IT/EKG Technician
HCA HEALTHCARE
02.2022 - 07.2023
Kidney Dialysis Technician, CCHT
Fresenius Kidney Care
10.2019 - 02.2022
Mobile Phlebotomist
USLaboratories
10.2016 - 02.2019
MA/Phlebotomy Technician
American Family & Geriatric Care
MOBILE PHLEBOTOMIST
ONEBLOOD
Affiliations
- Urban Gardening, I like watching things grow and prosper.
- Roller skating, Builds closer bonds with my children and myself.
- Epoxy Resin, Got into this during covid. Made all kinds of objects
- EDC Music Festivals, starting going back 5/6 years. Life experiences, Good Music.
- Modeling, I played around an did a couple pop up events, YBOR and AmatuerWorks.
- Crocheting, Something I learned from my Ex-husbands mother, never left me.
- Animal Activist, I love animals more then people, they love unconditionally, like we(humans) should.
Languages
Spanish
Limited
Accomplishments
- I have received awards and acknowledgements, we all succeed everyday.
References
Crystal Jones friend, co-worker, educator,
Tampa, Florida. 727-565-8282
30+ years Phlebotomist, Receptionist, Educator.
Candy Cleary Manager, Educator, Scheduler
Kenneth City, Florida. 727-686-0957
8+ years Phlebotomist, Dispatch, Clerical work.
Jennicia Ramoo Friend, Co-worker,
West Lealman, Florida 727-631-8130
6 months Receptionist, M/A, Administration Assistant.
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