Jennifer Lin

Interviewed applicants and explained scope of different available benefits.

• Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
• Resolved discrepancies with client applications to verify eligibility.
• Demonstrated attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
• Maintained confidentiality at all times while handling sensitive client data related to personal finances, health concerns, and family situations.
• Scheduled appointments with applicants to gather information and explain benefits processes.
• Assisted clients with accurate eligibility form, application and document completion.
• Monitored caseloads closely to ensure timely action was taken on all pending applications according to agency guidelines.
• Reviewed applications for different aid programs and determined which qualification criteria for individuals.
• Streamlined application processing times by maintaining thorough knowledge of program rules, regulations, and requirements.

• Worked with hiring managers to clarify open position requirements, job descriptions and expectations.
• Conducted phone/virtual interviews to assess applicants relevant knowledge, skills, experiences.
• Collaborated with HR director to develop and integrate workforce planning, analysis and solutions.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Improved candidate experience through timely communication, transparent interview processes, and constructive feedback
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Conducted comprehensive interviews to assess candidates'' qualifications, cultural fit, and potential for success within the organization.
• Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
• Streamlined recruitment processes by implementing applicant tracking systems and targeted sourcing strategies.
• Improved interview-to-hire ratio through thorough pre-screening procedures that ensured only qualified candidates advanced to the interview stage.
• Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.

• Assist the department with company projects and events: annual holiday celebrations, monthly nominations for employees/leaders, monthly birthday celebrations, and new employee trainings

• Direct involvement with line-level and communicate with all department leaders on daily basis regarding recruitment/termination/transfers updates for the employees in different departments

• Conduct interviews with potential candidates for all the opening positions in all departments

• Handle onboarding process for all new hires and orientation sessions prior the official start dates

• Assist the department and employees with off-boarding process regarding employee status changes

• Handle employee relation projects and requests, including employee benefits administration task

• Compile materials - create and maintain employee records for all new/former/current employees

• In charge and keep track of I-9 process for all new hires/termed employees utilizing ADP Workforce

• Create HR Department from scratch by adapting previous experiences and knowledge

• Purchase office supplies as needed, record all transactions, and keep files for references

• Keep track of employees’ attendance and prepare payrolls biweekly

• Formulate reports and collect data based on requests received from company’s Hong-Kong Headquarter

• Work closely with the Accounting Department and assist with recording transitions: regular bills as well as any purchases made for company employees and office

• Compile materials; Create and maintain employee database records

• Manage all employee matters and questions including 401K, PTO/Sick Leaves, payroll salary changes

• Handle Admin tasks on daily basis: make calls to handle necessary matters, ensure visitors sign in/out upon appointments, keep track with records and submit to HQ

• Communicate and report to company’s IT Team overseas

• Organize and ensure that all EDIs (sales orders company received) are processed promptly and accurately by utilizing multiple software

• Manage Outlook inbox to communicate with company’s Virginia branch office, assist with client inquiries or potential new buyers, process and handle all types of issues related to company merchandise sold to other companies

• Prepare and send daily/weekly reports to headquarter, also existing and potential clients with most current data of company’s sales, inventory, and merchandise

• Combination of assistant/administrator tasks and duties by applying bilingual skills, detail orientation, communication skills, and time management

• Increased property sales by developing and implementing effective marketing strategies.
• Negotiated favorable contract terms for clients by leveraging market knowledge and strong communication skills.
• Enhanced client satisfaction by providing exceptional customer service and timely updates on property transactions.
• Maximized revenue with accurate pricing strategies based on thorough market analysis and research.
• Streamlined the property acquisition process, effectively managing all paperwork and documentation requirements.
• Conducted comprehensive property inspections, identifying potential issues and recommending appropriate remedial actions.
• Developed customized property management solutions, resulting in increased tenant satisfaction and retention rates.
• Identified lucrative investment opportunities for clients through diligent market research and financial analysis.
• Expedited the closing process with meticulous attention to detail, ensuring all parties met their contractual obligations.
• Implemented creative staging techniques for properties, enhancing visual appeal and attracting qualified buyers.
• Cultivated long-lasting relationships with clients through consistent follow-up and commitment to addressing their needs.
• Maintained up-to-date knowledge of local real estate trends, utilizing data-driven insights to inform decision-making processes.
• Organized successful open houses, showcasing properties to prospective buyers and generating interest in listings.
• Collaborated with legal teams to resolve disputes efficiently while protecting client interests at all times.
• Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
• Facilitated smooth communication between buyers, sellers, lenders, appraisers, inspectors throughout the transaction process.
• Assessed financing options for clients seeking mortgage loans by collaborating with lending institutions.
• Evaluated commercial real estate opportunities for investors while considering factors such as location, growth projections, ROI potential.
• Delivered informative presentations on market trends, investment opportunities, and property values to various stakeholders.
• Reviewed and executed confidential documents, contracts and disclosures.
• Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Negotiated contracts with buyers and sellers to maximize customer savings.
• Coordinated appointments to show tenants and buyers prospective homes.
• Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
• Developed new business and managed new and existing clients.
• Prepared and presented contracts and other legal documents to clients.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
• Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
• Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
• Generated leads for sales and rental properties through cold calls and referrals.
• Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
• Developed and implemented marketing strategies to maximize sales and attract new clients.
• Performed home evaluations and developed competitive market analysis for individual homes.
• Conducted weekly open houses and provided feedback to sellers on potential buyers.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Collaborated with stakeholders to complete property sales and purchases.
• Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
• Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
• Developed and presented proposals to clients to raise awareness of potential real estate investments.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
• Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
• Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
• Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
• Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
• Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Advised clients on market conditions and property value for informed decision-making.
• Developed targeted marketing campaigns for luxury properties, attracting qualified buyers and securing high-value transactions.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations, negotiated, facilitated, and managed real estate transactions, communicated with clients to understand property needs and preferences.
• Assist company with weekly seminars including travel to other cities, arrange meetings and send out invitations to potential investors and buyers

• Translating documents and paperwork between languages of English and Mandarin
• Managed client schedules and coordinated auditions, callbacks, and bookings with efficiency and attention to detail.
• Communicate with clients to find suitable models and actors for upcoming openings
• Assist models/actors with inquiries and problem solving regarding to documentations related HR field
• Review and revise documents including legal documents and HR documents

• Plan and execute company events and holiday celebrations

• Schedule and coordinate meetings and appointments for interview candidates

• Using Outlook to communicate with employees, management team, and new employees to collect HR documents

• Assist employees with inquiries and life event changes

• Maintain, update, and file HR documents

• Record HR department expenses as well as create and process invoices

• Translate confidential HR documents from English to Mandarin (Chinese)

• Arrange company events for holidays, new employee arrivals, employee birthdays, and severe weather warnings

• Work closely with department head on different tasks including employee status changes, recruitment process, scheduled meetings for management team

• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

• Conducted post-election audits to ensure accuracy in results reporting and identify areas for improvement in future elections.
• Responded to public inquiries regarding voting processes, providing clear information on registration and eligibility requirements.
• Maintained compliance with election laws and regulations, diligently reviewing documentation and reporting any issues promptly.
• Increased voter turnout through targeted outreach campaigns that informed citizens about the importance of civic engagement in the democratic process.
• Improved voter registration processes by implementing efficient systems and streamlining data management.
• Composed correspondence to internal and external parties as requested.
• Facilitated communication between various election departments, ensuring a cohesive approach to managing electoral events.
• Ensured accurate vote counting by supervising ballot processing procedures and handling discrepancies professionally.
• Provided assistance to candidates throughout the nomination process, verifying eligibility criteria and guiding them through required paperwork submissions.
• Assisted in the establishment of accessible voting centers, promoting inclusivity for all eligible voters.
• Assisted in updating precinct maps following redistricting changes or other boundary adjustments.
• Checked records for accuracy and completeness, and corrected errors, assisted voters on proper steps and procedures, answered questions regarding voting procedures.
• Managed polling locations for smooth operations, ensuring proper allocation of resources and staff.
• Coordinated logistics for Election Day operations, including equipment distribution, site set-up, and volunteer deployment planning.