Jennifer Lindgren
Towson,MD
Summary
Detail-oriented and knowledgeable Medical Office Manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
34
34
years of professional experience
Work History
Medical Office Manager
Drs. Rosenberg And Souweine
06.1989 - Current
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Oversaw accounting, budgeting, and financial reporting.
- Developed policies and procedures for effective practice management.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Consulted with healthcare professionals on business decisions.
- Assisted with regulatory issues such as compliance.
- Created and implemented organizational policies and procedures.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Completed bi-weekly payroll for 4 employees.
- Created reports, presentations and other materials for executive staff.
Education
High School Diploma -
Towson High School Law & Public Policy
Towson, MD06.1984
Skills
- Status Updates
- Operational Requirements
- Patient Admission
- Reading Comprehension
- Accounts Payable and Receivable
- Office Supplies and Inventory
- Inventory Maintenance
- Physician Coordination
- Administrative Support
- Schedule Creation
- Patient Relations
Timeline
Medical Office Manager
Drs. Rosenberg And Souweine
06.1989 - Current
High School Diploma -
Towson High School Law & Public Policy
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