Jennifer Lindley

• Managed office logistics by scheduling appointments, maintaining files and collecting payments.

• Adhered to strict HIPAA guidelines to protect patient privacy.

• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

• Completed administrative patient intakes with verified and updated case histories, insurance information, and mandated forms.

• Organized paperwork such as charts, reports, faxes and mail for office and patient needs.

• Obtained payments from patients.

• Managed multi-line phone system.

• Kept waiting room neat and organized.

• Provide professional and reliable vehicle and product delivery for various individuals and companies throughout Southeastern Virginia.

• Valet Attendant: Drive, park and retrieve customer cars in a safe and courteous manner. Assisting customers in and out of their vehicles. While providing all customers with a professional, courteous and timely valet service.

• Operations Manager: Key holder for Boxed Gourmet, L.L.C. Ensureing complete satisfaction of product distribution. Managing relationships between drivers, customers and chefs.

• Porter: Priority Infiniti & Hendricks Chevrolet Collision. Responsible for moving vehicles. Performed various tasks and errands for Vehicle Valet, L.L.C.

Provided a variety of clients with graphic art, website design and maintenance, and virtual administrative office services in various industries.

• Maintained computer and physical filing systems.

• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance.

• Developed and maintained successful relationships with vendors, suppliers and contractors.

• Created, maintained and updated filing systems for paper and electronic documents.

• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty. Documentation Specialist promoted to Documentation Center Supervisor Northrop Grumman Information Technology, Inc - Hampton, VA March 1994 to September 2002

• Observe, control and maintain proper safeguarding, accountability and handling of hard/soft copies of • U.S. classified material. Adhered to the interoperability and Tactical Support Contract and the Air Force Operating Instructions.

• Interviewed, selected, trained and supervised new employees on company equipment, PC software applications and organizational structure.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions, policies, and procedures.

• Processed incoming job task directives, tasking letters and memos.

• Worked closely with Quality Assurance to ensure to manage and process the coordinating and incorporating of changes of scope, format, content, methods, reproduction and binding of documents of preliminary drafts and final documents, which includes training manuals, briefing, instructions, graphics and related technical and administrative publications according to set standards, methods and procedures, installation, operation and management information system applications, test results and related recommendations that are consistent with government requirements.

• Payroll.

• Audit inventory, order and restock office supplies.

• Processed incoming and outgoing mail.

• Observe, control and maintain proper safeguarding, accountability and handling of hard/soft copies of • U.S. classified material. Adhered to the interoperability and Tactical Support Contract and the Air Force Operating Instructions.

• Interviewed, selected, trained and supervised new employees on company equipment, PC software applications and organizational structure.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions, policies, and procedures.

• Processed incoming job task directives, tasking letters and memos.

• Worked closely with Quality Assurance to ensure to manage and process the coordinating and incorporating of changes of scope, format, content, methods, reproduction and binding of documents of preliminary drafts and final documents, which includes training manuals, briefing, instructions, graphics and related technical and administrative publications according to set standards, methods and procedures, installation, operation and management information system applications, test results and related recommendations that are consistent with government requirements.

• Payroll.

• Audit inventory, order and restock office supplies.

• Processed incoming and outgoing mail.