Jennifer Lingerfelt
Summary
Dependable Business Office Manager who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Business Office Manager
Greylan Leak Detection
2013.04 - Current
- Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provides exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintains accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updates reports, managed accounts, and generated reports for company database.
- Manages financial operations for the business, ensuring accurate budgeting and timely invoice processing through Quickbooks
Assistant Production Manager
Mountain Melodies
2008.08 - 2020.06
- Successfully managed production activities to achieve on-time shipment of orders.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Customer Service Representative
Simply Wireless
2006.01 - 2008.08
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Informed customers of promotions to increase sales productivity and volume.
Education
Union County High School
Blairsville, GA05.2002
Skills
- Customer Service Skills
- Quickbooks Proficiency
- Account Management
- Payroll Processing
- Document Management
- Team Work
- Customer Relations
- Conflict Resolution
- Decision-Making
- Multitasking
- Problem-solving abilities
- Operational Efficiency
- Deadline-oriented
- Product Sales
- Order Fulfillment
Timeline
Business Office Manager
Greylan Leak Detection
2013.04 - Current
Assistant Production Manager
Mountain Melodies
2008.08 - 2020.06
Customer Service Representative
Simply Wireless
2006.01 - 2008.08
Union County High School
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