Jennifer Liston
Altamont,UT
Summary
Versatile Instructor recognized for engaging students and delivering powerful lectures to inspire and educate. Organized and focused professional willing to go extra mile to help students both inside and outside classroom. In-depth knowledge of relevant technology to support instruction. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
18
18
years of professional experience
Work History
Instructor
American Preparatory Schools
West Valley, UT
04.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Graded student papers and assignments to track student progression.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Customer Service Cashier
Target
Salt Lake City, UT
05.2018 - 03.2021
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness and presentation of stock room and production floor.
- Informed customers of in-store promotions or pricing specials.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Recommended, selected, located, and obtained products to meet customer needs.
Customer Service Sales Representative
Qwest Communications
Salt Lake City, UT
05.2006 - 07.2010
- Educated customers on product features and technical details to highlight benefits.
- Answered customer questions about products and services and recommended appropriate solutions.
- Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
- Maintained records of customer interactions and transactions.
Education
High School Diploma -
Kearns High School
Kearns, UT05-2001
Skills
- Classroom Management
- Student Records Management
- Differentiated Instruction
- Learning skills development
- Report Generation
- Information Security
- Complaint resolution
- Data Entry
- Account updating
Timeline
Instructor
American Preparatory Schools
04.2021 - Current
Customer Service Cashier
Target
05.2018 - 03.2021
Customer Service Sales Representative
Qwest Communications
05.2006 - 07.2010
High School Diploma -
Kearns High School
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