Jennifer Litko
Akron
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Childcare Center Director
Childtime Learning Center
08.2020 - Current
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Managed program paperwork and child records to comply with state requirements.
- Attended approved training and continuing education courses to maintain certifications.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Developed relationships with community organizations to provide additional resources and services to families.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
Assistant Director
Childtime Learning Center
02.2015 - 08.2020
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Childcare Teacher
Childtime Learning Center
04.2000 - 02.2015
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
Education
High School Diploma -
East High School
Akron, OH06-1999
Skills
- Customer Service
- Staff management
- Parent-teacher relations
- Compliance procedures
- Teamwork
- Critical thinking
- Conflict resolution
- Active listening
- Goal setting
- Staff supervision
- Adaptability and flexibility
- Multitasking
Timeline
Childcare Center Director
Childtime Learning Center
08.2020 - Current
Assistant Director
Childtime Learning Center
02.2015 - 08.2020
Childcare Teacher
Childtime Learning Center
04.2000 - 02.2015
High School Diploma -
East High School
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