Summary
Overview
Work History
Education
Skills
References
Timeline
Jennifer L. Jensen

Jennifer L. Jensen

Murray,UT

Summary

Proficient in sterile processing operations, including the verification of sterilization documents and the maintenance of sterile environments. Successfully implemented new procedures that improved departmental efficiency and reduced processing time. Engaged in quality assurance initiatives to identify areas for improvement while ensuring compliance with state regulations. Provided training and guidance to new staff on proper sterilization techniques and equipment usage, fostering a collaborative work environment.

Well-versed in preparing carts and picking instruments and supplies for surgeries. Conducts tests and documenting results, ordering and replenishing supplies and updating permanent records. Dedicated to working with speed and efficiency to support facility operations.

Conscientious Sterile Processing Technician known for high productivity and efficient completion of tasks. Possess specialized skills in sterilization techniques, inventory management, and compliance with healthcare regulations. Excel in teamwork, communication, and adaptability to rapidly changing environments. Committed to maintaining safety standards and improving operational workflows.

Motivated professional adept at handling instruments, supplies, and equipment for non-invasive to minimally invasive procedures. Well versed in all operating room activities with a commitment to upholding the highest standard of sterile technique during procedures. Excited to bring several year background to growing organization.

Overview

28
28
years of professional experience

Work History

Sterile Processing Technician

Intermountain Healthcare
Murray, Utah
11.2024 - Current
  • Handle a broad scope of internal processes encompassing the daily management of, billings, collections, reconciliation, general ledger and month-end- closings with a main focus on accounts receivable functions
  • Manage vendor accounts of a total of $500 million
  • Implement new procedures to increase the profess and efficiency of AP/AP departments which improved time work by 15%
  • Issue and maintain Certificates of Insurance for the Company
  • Coordinate with all employers the payments for monthly, bi-weekly or weekly dues, post dues, adjust individual ledgers if need and pre-bill
  • Trained personnel on proper use of sterile processing equipment as needed.
  • Processed medical waste following hospital protocol for safe disposal.
  • Participated in quality assurance programs designed to identify areas needing improvement.
  • Verified that all documents were completed accurately before releasing items from the sterile processing area.
  • Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
  • Developed procedures for cleaning and disinfecting reusable medical devices.
  • Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards.
  • Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
  • Monitored inventory levels of supplies in order to maintain adequate stock at all times.
  • Transported sterile goods from the clean room into the operating room per procedure requirements.
  • Assisted in ordering supplies necessary for effective operation of the sterile processing department.
  • Provided guidance and instructions to new staff members regarding sterile processing techniques.
  • Updated departmental policies and procedures as required by state regulations or accreditation bodies.

Inventory Coordinator

Intermountain Healthcare
Murray, Utah
11.2021 - 11.2024
  • Assisted truck drivers with general inquires.
  • Promoted driving school and brand loyalty.
  • Collected school tuition and payment assistance services.
  • Communicated regularly with suppliers regarding product availability or quality issues.
  • Analyzed current inventory levels and identified areas that needed improvement or adjustment.
  • Reviewed purchase orders against invoices to ensure items were received correctly.
  • Coordinated cycle counts to verify accuracy of inventory records.
  • Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
  • Researched alternative sources for materials when necessary due to backorders or shortages.
  • Managed returns from vendors and updated appropriate documents accordingly.
  • Assisted in the development of new processes for tracking inventory levels.
  • Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.

Sr. Team Leader

Discover Financial Services
08.2012 - 02.2016
  • Motivated using positive reinforcement and accountability.
  • Strategized for team and department results.
  • Achieved multiple top quality and results awards.
  • Ranked in top ten percent for employee engagement scores.

Team Leader

Discover Financial Services
12.2008 - 08.2012
  • Collaborated with merchants and card members to resolve billing disputes.
  • Communicated clear expectations to employees.
  • Conducted counseling and reviews for all employees.
  • Audited employee work to ensure accuracy.

Trainer

Discover Financial Services
09.2006 - 01.2008
  • Coached all employees to use Service Mentor call strategy.
  • Recognized employees to reinforce positive behaviors.
  • Administered monthly reviews on account manager's performance.
  • Developed monthly department motivation and contests.

Department Coach

Discover Financial Services
12.2002 - 09.2006
  • Multi-tasked coaching, personal development, and project assignments.
  • Assisted in statistical analysis of team and department results by way of data models in excel.
  • Provided specialized coaching to assigned employees.

Account Manager

Discover Financial Services
09.1997 - 12.2002
  • Assisted card members with general inquires.
  • Promoted card usage and brand loyalty.
  • Sold credit card protection services.

Education

High School Diploma -

Valley High School
06.1992

Skills

  • Access
  • Excel
  • Word
  • PowerPoint
  • Windows
  • Writing Advantage
  • Crucial Conversations
  • Communications Coach
  • Thinking Clearly and Analytically
  • Interviewing for High Performers
  • Time Management
  • Leading through Change
  • Gallop StrengthsFinder
  • Competition
  • Individualization
  • Strategic
  • Disciplined
  • Maximizer
  • Sterilization techniques
  • Inventory management
  • Medical waste disposal
  • Quality assurance
  • Equipment maintenance
  • Document verification
  • Training staff
  • Supply chain coordination
  • Data entry accuracy
  • Process improvement
  • Effective communication
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Equipment testing
  • Equipment monitoring
  • Computerized tracking
  • Sterilizer operation
  • Sterilization procedures
  • Equipment calibration
  • Steam sterilization
  • Manual cleaning
  • Inventory rotation
  • Tray preparation
  • Aseptic environment maintenance
  • Aseptic technique
  • Assembling case carts
  • Supply management
  • Sterile storage
  • Instrument inspection
  • Instrument sterilization
  • Picking instruments
  • Pulling case carts
  • Case cart assembly
  • Instrument decontamination
  • Supply replenishment
  • Risk management
  • Safety protocols
  • Sterility assurance testing
  • Completing diagnostic tests
  • Operating room support
  • Surgical kit assembly
  • Infection control
  • Low-temperature sterilization
  • Staff training

References

Jenkit Kobsuk, Accounting Manager, Mountain States Fence CO., (801) 261-4224

Timeline

Sterile Processing Technician - Intermountain Healthcare
11.2024 - Current
Inventory Coordinator - Intermountain Healthcare
11.2021 - 11.2024
Sr. Team Leader - Discover Financial Services
08.2012 - 02.2016
Team Leader - Discover Financial Services
12.2008 - 08.2012
Trainer - Discover Financial Services
09.2006 - 01.2008
Department Coach - Discover Financial Services
12.2002 - 09.2006
Account Manager - Discover Financial Services
09.1997 - 12.2002
Valley High School - High School Diploma,

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