Highly motivated and experienced Human Resources professional with strengths in areas of Employee Relations, Benefits, Recruiting, and relationship building across all areas of an organization. Dedicated to providing excellent internal customer service, as well as external partners. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
HR Consultant
RP3 Agency
Bethesda, MD
11.2023 - Current
Main point of contact overseeing various vendors – payroll (Paylocity), 401k, benefits, COBRA
Support compliance with all federal and state laws, including FMLA and benefit regulations
Maintain personnel policies and procedures, standard forms and formats for HR documentation; and maintain employee handbook
Help organize annual performance management/review process to strengthen employee retention process
Work with Brokers to plan and manage annual benefit open enrollment programs to include managing all benefit vendors and coordination of benefits
Liaison between the current Benefits provider and current employees
Point of contact for all employees
Full cycle recruiting
On-boarding and Off-boarding
Policy creation and updates as needed
Development of Professional Development program
Assoc. Director, People Ops & Experience (Lay Off)
The Endocrine Society
Washington, DC
03.2023 - 09.2023
Annual 401k Audit.
Reconciliation of all benefit schedules and works with health insurance vendors to resolve invoice discrepancies, as identified by the Payroll Manager.
Management of the recruitment and selection process includes facilitating open position job analysis meetings with hiring managers, developing and finalizing job descriptions, pricing positions, interviewing candidates, drafting, and communicating approved offers of employment.
Researched and developed innovative recruiting strategies to target and attract a diverse candidate pool.
Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Society of Nuclear Medicine & Molecular Imaging
Reston, Virginia
08.2021 - 01.2022
Administers full HR Management function as a department of one, leading day-to-day human resources while providing strategic direction to all HR decisions
Areas of oversight include planning, implementing, and administering HR programs, employee relations, full life cycle recruitment, retention, off boarding, performance management, compensation, leave, HR record maintenance and compliance, benefits
Regularly monitors employee policies, procedures, and practices to ensure that they meet compliance and affirmative action principles
Ensures HR initiatives are strategically aligned with the company’s short and long-term goals
Counsels staff and management on a variety of personnel-related matters including sensitive issues, terminations, personality conflicts, potential charges of discrimination and policy interpretation
Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions
Managing and preparation of HR Budget
Conducts annual audit on benefits and manages annual open enrollment process
Conducts annual audit on employee handbook, policies, and procedures, working with legal to ensure compliance
Human Resources Manager
American Counseling Association
Alexandria, VA
01.2007 - 01.2017
Played key role in ACA being named 'Best in Benefits' in the DC-Metro area for 2017 in the Washington Times’ 'Workplace Dynamic Study' through a consistent, annual review of benefit plans, with minimal premium increases and plan modifications (negotiated plans from 15% to 3%)
Managed Compensation Salary survey and communication to staff members regarding salary ranges, earning commendations from staff, managers, and Quatt Associates for leading a seamless process and delivering on the promise of the Quatt Salary initiative.
Recruited and onboarded 16 employees in managing all phases of the recruitment cycle. Additionally, outprocessed 15 employees, all within 12 months.
Achieved time-consuming recruiting goals while managing all other daily tasks.
Recreated ACA's performance management system to resolve issue with lack of formal system.
Created Personal Protective Equipment policy
Created a formal 180-review process.
Annual diversity report, and retention report
Developed and managed $150K annual HR budget for training, workshops, and seminars while utilizing only 70-80% of budget
Designed and implemented programs and policies that included Grievance Policy, Referral Program, and Professional Development Program
Completed the 1st HR audit in the history of the ACA, scoring a 7 out of 10 (representing an exemplary rating) as a department of 1.
Full-cycle recruitment
Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
Human Resources Specialist/Payroll Manager
American Counseling Association
Alexandria, VA
01.2001 - 01.2007
Managed the transition of a DOS-based payroll system to a new web-based system with zero errors and no disruptions to employees.
Managed the transition of health and dental benefits from United Healthcare to CareFirst, providing a richer and more cost-effective benefit to employees
Created and shared Total Compensation statements to all employees on an annual basis.
Processed semi-monthly payroll and 403(b) remittance
Full-cycle recruitment of all non-executive level positions.
Conducted annual audit on benefits and managed annual open enrollment process
Administered and managed benefits.
Provided ad-hoc reporting and analysis of HR data regarding diversity and retention rate
Education
Some College (No Degree) -
Northern Virginia Community College
Alexandria
Skills
SHRM) SHRM-CP
SHRM Certification & Program: “Design and Implement the Effective Performance Management System”Coaching and Mentoring
Strategy Capabilities Credential
Workforce Planning
Compensation
Compliance Management
Talent management
Policies implementation
HR program development
Onboarding and Orientation
Microsoft Office Suite
Google Suite
Various HRIS systems to include ADP; Paychex; CIS (formerly Beyond Pay); Paylocity; Paycor
Certification
SHRM Certified HR professional
SHRM "Design and Implement the Effective Performance Review Management System"
Home health Aid / Caregiver at Apex health Agency, Concierge Agency, Aqua Agency, Senior Nannies AgencyHome health Aid / Caregiver at Apex health Agency, Concierge Agency, Aqua Agency, Senior Nannies Agency
Program Analyst at Office of the Secretary of the Army, DEPUTY ASA(ALT) DASMProgram Analyst at Office of the Secretary of the Army, DEPUTY ASA(ALT) DASM