JENNIFER L. MARTENOT
Baltimore,MD
Summary
People-focused team leader with experience monitoring performance, delegating work, and motivating team members. Skilled in daily direction and team communication to support consistent execution. Resourceful problem-solver who identifies needs and delivers practical solutions.
Overview
24
24
years of professional experience
Work History
Team Leader
Maxim Healthcare Services
01.2010 - Current
- Train, assist and supervise team of up to 10.
- Established and maintained relationships with 20+ offices to enhance collaboration.
- Review weekly reports to follow up on concerns.
- Ensure weekly processes are followed by team.
- Communicate with field regarding billing issues.
- Managed workflows to adapt to changing business demands and growth.
- Managed billing rollout for new business line to ensure seamless integration.
- Mentored team members to support career advancement and skill development.
- Work closely with OSM, Finance Department and Branch Managers.
Reimbursement Specialist
Maxim Healthcare Services
01.2006 - 01.2010
- Followed up on claim submissions to ensure timely and accurate payments.
- Billed private and government programs to maintain accuracy and timeliness.
- Monitor accounts to maintain low accounts receivable balances.
- Disperse monthly payments to proper accounts.
- Check branch timecards against nurses' notes for accuracy.
- Create and maintain monthly spreadsheets.
- Collaborated with Controller, Assistant Controller, and Branch Managers to enhance financial reporting processes.
Staff Accountant
Maryland Baseball A Division of Comcast-Spectacor
01.2003 - 01.2006
- Complete monthly bank statement reconciliation for 10 accounts.
- Assist Controller in development and enforcement of strict procedures for the handling of all revenue.
- Calculate gross revenue and event attendance totals to show trends for monthly financial statements.
- Managed 3 Maryland Baseball box offices with 21 staff, ensuring accurate account submissions and compliance with financial regulations.
- Devised collection strategies with sales staff, improving recovery of past due accounts receivable.
- Assisted in implementation of a new ticketing system, collected stadium seating, arranged pricing structure, coordinated events calendar and provided all data necessary for computer vendor to design system.
- Trained box office personnel on ticket system usage, report processing, and customer interaction to enhance service quality.
Education
Bachelor of Science - Business Administration
Robert Morris College
Pittsburgh, PA01-1998
Skills
- Workflow optimization
- Financial reporting
- Process integration
- Team management
- Team mentoring
- Strategic collaboration
Timeline
Team Leader
Maxim Healthcare Services
01.2010 - Current
Reimbursement Specialist
Maxim Healthcare Services
01.2006 - 01.2010
Staff Accountant
Maryland Baseball A Division of Comcast-Spectacor
01.2003 - 01.2006
Bachelor of Science - Business Administration
Robert Morris College