Jennifer L Nardella
Branford
Summary
Led marketing coordination and event management efforts with over 10 years of experience. Oversaw complex projects, developed impactful marketing materials, and elevated corporate visibility. Managed client accounts, coordinated projects, and enhanced customer service standards.
Overview
20
20
years of professional experience
Work History
Events Manager
QTL
02.2024 - 09.2024
- Successfully coordinated annual schedule of 100+ trade shows
- Collaborated with sales team to develop improved displays
- Proactively managed marketing inventory
- Utilized Airtable / Sharepoint to input data and create advanced spreadsheets
- Planned and executed corporate events, including conferences, seminars, and product launches
Customer Service Representative
Unicorr Packaging Group
02.2022 - 02.2024
- Utilized HRMS CRM
- Successfully managed complex GSA government account
- Produced monthly and quarterly reports utilizing Excel
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Customer Service Representative
Madison Polymeric Engineering/Cygnus Medical
09.2019 - 02.2022
- Answered incoming customer inquiries utilizing Epicor.
- Responded to customer emails with accurate product and service details
- Provided customer assistance with accurate product details
Account Executive/Customer Relations Representative
Spot On Networks
04.2017 - 05.2019
- Direct report to President
- Provided customer service to troubleshoot service issues
- Developed Powerpoint proposals
- Conducted potential customer-facing webinars
Trade Show Coordinator
CAS Medical Systems
02.2007 - 11.2016
- Managed over 50 annual domestic and international trade shows including logistics
- Responsible for overseeing production of printed marketing collateral including sell sheets and development of trade show signage
- Executed internal and offsite sales meetings
Marketing Coordinator
Fortune Plastics
06.2004 - 02.2007
- Coordinated annual domestic trade shows
- Updated customer facing website
- Managed production of technical product brochures
Assistant Marketing Manager
Globe Pequot Press
06.2004 - 02.2007
- Oversaw production of category/subject backlist brochures
- Collaborated with graphic design team to proof and improve marketing brochures
- Researched and executed promotional giveaways
Education
Bachelor of Science - Communications, minor in English
Eastern Connecticut State University
Windham, CT12.1993
Bachelor of Science - Communications
University of Connecticut
Storrs, CT12.1991
Timeline
Events Manager
QTL
02.2024 - 09.2024
Customer Service Representative
Unicorr Packaging Group
02.2022 - 02.2024
Customer Service Representative
Madison Polymeric Engineering/Cygnus Medical
09.2019 - 02.2022
Account Executive/Customer Relations Representative
Spot On Networks
04.2017 - 05.2019
Trade Show Coordinator
CAS Medical Systems
02.2007 - 11.2016
Marketing Coordinator
Fortune Plastics
06.2004 - 02.2007
Assistant Marketing Manager
Globe Pequot Press
06.2004 - 02.2007
Bachelor of Science - Communications, minor in English
Eastern Connecticut State University
Bachelor of Science - Communications
University of Connecticut