Jennifer Lockhart
New York,NY
Summary
Proven leader and effective communicator, excelled in guest engagement and critical thinking. Demonstrates a strong work ethic and professional appearance, consistently achieving outstanding results. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
10
10
years of professional experience
Work History
Server
First Watch Daytime Cafe
10.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Teacher/Athletic Trainer
Somerset Academy
08.2019 - 10.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Studio Manager
Orangetheory Fitness
11.2014 - 10.2019
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Effective Communication
- Group leadership
- Critical Thinking
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Teacher/Athletic Trainer
Somerset Academy
08.2019 - 10.2022
Server
First Watch Daytime Cafe
10.2018 - Current
Studio Manager
Orangetheory Fitness
11.2014 - 10.2019