Jennifer Loflin
Statesville,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Administrative Asst. II - Public Safety
Mitchell Community College
01.2023 - Current
- Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
- Prepare curriculum contracts, quarterly part-time employee contracts, part-time instructor contracts, and service agreements for Public Safety continuing education and curriculum classes.
- Prepare payroll for the Public Safety department, 100+ employees.
- Identify and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensure accurate record-keeping with diligent data entry and database management for vital student information.
- Deliver excellent customer service through prompt responses to student and instructor inquiries, addressing concerns effectively, and building strong relationships.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assist in onboarding and credentialing of new and returning employees to ensure a smooth integration into the team.
- Develop and update spreadsheets to track, analyze, and report on performance.
- Organize office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborate on special projects as assigned by leadership, as needed for success.
- Field department phone calls, routing calls, delivering messages to staff and greeting visitors.
Children’s Ministry Campus Director
Christ United Methodist Church
01.2015 - Current
- Oversee and coordinate all aspects of the children’s ministry at our Statesville campus
- Direct 60 volunteers for multiple services on Sundays and events throughout the year
- Plan and organize vision and training sessions, including for large events
- Build and maintain relationships with volunteers, staff, and families
- Screen volunteers and train volunteers in child protection policies and procedures
- Investigate complaints regarding children’s ministry workers and discuss with workers when warranted
- Prepare and edit curriculum for 5 campuses/150 kids and a daycare center
- Order and coordinate supplies for curriculum to all campuses each month
- Create media content to be used with curriculum via iMovie; on flash drives and to YouTube/social media
- Childcare Coordinator/Supervisor: Interview, supervise and coordinate childcare employees weekly for events/ministries
- Initiate the new and re-hire employee process
- Submit timesheets to payroll bi-monthly
- Invoice appropriate ministries monthly.
Medical Coding/Billing
Healthcare Managements Services
08.2014 - 08.2018
- Insurance and patient payment posting
- Electronic/paper billing to Commercial and Federal payers
- Patient and Provider billing & collections
- Commercial and government insurance follow-up/appeals
- Field patient/provider calls, data entry, filing, scanning.
Medical Coding/Billing
Iredell Radiology Associates, PA
09.2011 - 06.2014
- Interventional/Diagnostic Radiology Coding for Radiologists at Iredell Memorial Hospital
- Electronic/paper billing & collections for Commercial and Federal payers
- Patient billing/collections, Insurance/patient payment posting.
Education
Medical Billing and Coding Diploma -
Pioneer Pacific College
01.2009
Skills
- Introductory and payroll accounting
- File Organization
- Time Management
- Computer Proficiency
- Microsoft Office Suite
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Team sports, hiking and spending time with family and friends
I enjoy playing softball, 4 square volleyball, pickle ball, and watching my son play basketball. My happy place is on the water relaxing with family and friends.
Timeline
Administrative Asst. II - Public Safety
Mitchell Community College
01.2023 - Current
Children’s Ministry Campus Director
Christ United Methodist Church
01.2015 - Current
Medical Coding/Billing
Healthcare Managements Services
08.2014 - 08.2018
Medical Coding/Billing
Iredell Radiology Associates, PA
09.2011 - 06.2014
Medical Billing and Coding Diploma -
Pioneer Pacific College
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