Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Lombardi

Commerce City,CO

Summary

Personable Office Manager with outstanding knowledge of Customer Service and Invoicing seeking to improve the success of a future organization.

Overview

22
22
years of professional experience

Work History

Office Manager

Redi Carpet
01.2015 - 10.2024
  • Performed customer billing, contract billing and reporting functions for office.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
  • Completed weekly payroll for approximately 100 subcontractors
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled all incoming business and client requests for information.

Customer Service

Redi Carpet
03.2003 - 12.2014
  • Answered customer telephone calls promptly
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed daily customer orders, interpreted floorplans and assigned necessary inventory
  • Lead my Customer Service team showing by example my passion for helping the customer's needs

Education

High School Diploma -

Bear Creek High School
Lakewood, CO
06.1993

Bachelor of Science - Business Administration

University Of Phoenix
Centennial, CO
05.2001

Skills

  • Customer Service
  • Positive attitude
  • Accuracy
  • Type 32 WPM
  • Attention to Detail
  • Urgency to meet deadlines
  • Invoicing
  • Contract Billing
  • Project Management
  • Organizational skills
  • Office administration
  • Office management
  • Scheduling
  • Administrative support
  • Excellent multi-tasking ability

Timeline

Office Manager

Redi Carpet
01.2015 - 10.2024

Customer Service

Redi Carpet
03.2003 - 12.2014

High School Diploma -

Bear Creek High School

Bachelor of Science - Business Administration

University Of Phoenix

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Jennifer Lombardi