Jennifer Lombardi
Commerce City,CO
Summary
Personable Office Manager with outstanding knowledge of Customer Service and Invoicing seeking to improve the success of a future organization.
Overview
22
22
years of professional experience
Work History
Office Manager
Redi Carpet
Denver, Colorado
01.2015 - 10.2024
- Performed customer billing, contract billing and reporting functions for office.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Completed weekly payroll for approximately 100 subcontractors
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Handled all incoming business and client requests for information.
Customer Service
Redi Carpet
Denver, CO
03.2003 - 12.2014
- Answered customer telephone calls promptly
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed daily customer orders, interpreted floorplans and assigned necessary inventory
- Lead my Customer Service team showing by example my passion for helping the customer's needs
Education
High School Diploma -
Bear Creek High School
Lakewood, CO06.1993
Bachelor of Science - Business Administration
University Of Phoenix
Centennial, CO05.2001
Skills
- Customer Service
- Positive attitude
- Accuracy
- Type 32 WPM
- Attention to Detail
- Urgency to meet deadlines
- Invoicing
- Contract Billing
- Project Management
- Organizational skills
- Office administration
- Office management
- Scheduling
- Administrative support
- Excellent multi-tasking ability
Timeline
Office Manager
Redi Carpet
01.2015 - 10.2024
Customer Service
Redi Carpet
03.2003 - 12.2014
High School Diploma -
Bear Creek High School
Bachelor of Science - Business Administration
University Of Phoenix