Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
4
4
years of professional experience
Work History
Infant Nanny
Private
Boston
04.2022 - 02.2024
Taught children basic life skills, manners and personal hygiene.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Transported children to and from activities using personal or family vehicle.
Supported physical development through regular gross motor play sessions that included tummy time activities designed specifically for infants.
Program Coordinator
ABP Best Home Care Agency
Newton, MA
01.2020 - 02.2022
Ensure that care is provided according to all relevant policies, procedures and regulations and approved schedule
Ensure that Home Care Workers (HCW) are properly trained to administer at home care, monitor and evaluate all assigned tasks and resolve any conflicts that arise.
Schedule work assignments with regard to HCW training and experience
Coordinate Case Management- Take referrals as offered and assign cases with cooperation with RN.
Provide all required documentation for Payroll/Billing as scheduled.
Education
Associate of Arts - Social Work
Massachusetts Bay Community College
Wellesley Hills, MA
06.2025
Bachelor of Science - Archival Administration
SENA
Bogotá, Colombia
06.2011
Skills
Business Management
Generating schedules
Staff Hiring and Evaluations
Activity Planning
Office Administration
Multilingual Communication
Additional Information
I'm originally from Colombia, in my country I got experience in the financial sector, working in banks.