Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jennifer Lopez

Winter Springs,FL

Summary

Versatile business leader bringing 10 years of experience as accomplished President. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in Construction and Banking. Results-oriented professional executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success.

Overview

7
7
years of professional experience

Work History

President

Lions Home Solution INC
Orlando, FL
03.2020 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Supported and supervised team of 41 professionals.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Led operational team in creation, roll out and management of new product lines.
  • Increased company growth through collaboration with sales and marketing departments.
  • Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
  • Resolved issues and recommended actions based on production and compliance reports.

Branch Manager

Santander Bank Us
Philadelphia, PA
02.2017 - 01.2020
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Gathered and reviewed customer feedback to improve operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.

Relationship Manager

Bank Of America
Orlando, FL
04.2016 - 03.2018
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Education

Medical Assistant - Medical Assisting

Med Academy
Bensalem, PA
06.2001

Skills

  • Company Representation
  • Budget Management
  • Stakeholder Relations
  • Organizational Leadership
  • Talent Recruitment
  • Annual Planning
  • Creating and Delivering Presentations
  • Contract Negotiation
  • Remote Team Management
  • P&L Ownership
  • Staff Training

Timeline

President

Lions Home Solution INC
03.2020 - Current

Branch Manager

Santander Bank Us
02.2017 - 01.2020

Relationship Manager

Bank Of America
04.2016 - 03.2018

Medical Assistant - Medical Assisting

Med Academy

Similar Profiles

CREATE PROFILE
Jennifer Lopez