Jennifer Lopez
Goshen,IN
Summary
To obtain a Medical Assistant position in a reputable healthcare facility where I can contribute my extensive knowledge and skills in patient care, administrative tasks, and strong organizational abilities. With the desire to provide exceptional medical support to patients, I aim to assist in improving overall clinic efficiency and contribute to the positive healthcare experience of each individual I encounter. Continuously striving for professional growth and development, I am committed to staying updated with the latest medical advancements and efficiently adapting to the evolving healthcare landscape for the betterment of patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unit Secretary/Nursing Assistant
Goshen Hospital Progressive Care Unit
10.2021 - Current
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Nursing Assistant
South Bend Memorial Hospital-Intensive Care Unit
11.2019 - 10.2021
- Enhanced patient comfort by addressing individual needs and providing emotional support to families during difficult times.
- Maintained accurate documentation of all patient interactions, ensuring seamless continuity of care across shifts.
- Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols in the COVID-19 unit.
- Enhanced patient comfort by providing empathetic support and clear communication during their time in the COVID-19 unit.
- Managed critical situations calmly by utilizing advanced clinical skills during emergency scenarios such as respiratory distress or code blue events.
- Prevented bedsores by regularly repositioning patients
Education
Medical Assistant -
Medcerts
OnlineCertified Medical Administrative Assistant -
Medcerts
Online11.2023
High School Diploma -
Goshen High School
Goshen, IN05.2010
Skills
- CPR Certification
- Attention to Detail
- Multitasking Abilities
- Active Listening
- Professionalism
- Medical Terminology Knowledge
- Direct Patient Care
- Clerical Support
Certification
- CPR
- CMAA
Timeline
Unit Secretary/Nursing Assistant
Goshen Hospital Progressive Care Unit
10.2021 - Current
Nursing Assistant
South Bend Memorial Hospital-Intensive Care Unit
11.2019 - 10.2021
Medical Assistant -
Medcerts
Certified Medical Administrative Assistant -
Medcerts
High School Diploma -
Goshen High School
- CPR
- CMAA
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