Jennifer Lopez

Working as a Shift Manager in McDonald's, I was responsible for overseeing the operations and employees during a specific shift. I made sure that everything ran smoothly, handled any issues that came up, and ensured that the team was working efficiently. I also took care of training new employees and making sure that customer service is top-notch.

I would conduct hourly travel paths to ensure that the restaurant was not only safe for customers, but employees as well.

I would manage cash intake; I made sure to record every transaction, count registers regularly, secure cash, and deposit cash frequently.

Working at Macy's was a busy retail environment. I interacted with a lot of customers and handled various tasks like stocking, cashiering, and helping shoppers find what they need. It can be fast-paced, especially during holidays and sales, but it was also a great place to develop my customer service skills.