Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Lopez

Detroit

Summary

I worked hard to demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.


Overview

9
9
years of professional experience

Work History

Receptionist

Ludington Center
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Sales Associate

The Home Depot
03.2022 - 12.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Barista Trainer

Starbucks
04.2017 - 06.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.

Education

Bachelor of Arts - Communications

Albion College
Albion
05-2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • File management
  • Problem-solving
  • Strategic planning
  • Customer service
  • Sales development
  • Verbal and written communication
  • Team leadership

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Ludington Center
01.2024 - Current

Sales Associate

The Home Depot
03.2022 - 12.2025

Barista Trainer

Starbucks
04.2017 - 06.2023

Bachelor of Arts - Communications

Albion College

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Jennifer Lopez