Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jennifer Marin

El Centro,California

Summary

Motivated and skilled individual with a proven track record as an accomplished assistant manager. Demonstrates strong leadership and exceptional performance. Known for cultivating relationships with both new and returning customers, fostering trust and loyalty. Eager to leverage skills and experience to drive career advancement and pursue new opportunities for growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Zales The Diamond Store
11.2023 - 12.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Jewelry Consultant

Zales The Diamond Store
10.2021 - 11.2023
  • Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
  • Collaborated with team members to achieve collective sales targets and maintain a positive work environment.
  • Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings, birthdays and anniversaries.
  • Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary services.

Keyholder

Sushi Spot
01.2021 - 06.2021
  • Provided sales feedback to management to address concerns in sales reports.
  • Assisted customers through the phone by answering any questions and taking orders.
  • Providing good customer service.
  • Solved problems both benefiting the restaurant and customer.
  • Memorized over 30 menu items and promotions to give recommendations to guests.
  • Made sure coworkers and customers were following safety guidelines.
  • Greeted customers with kindness so they could feel welcomed.
  • Making sure restaurant was clean and neat all the time.
  • Completed store opening and closing procedures.

Education

High School Diploma -

Southwest High School
El Centro, CA
01.2021

Skills

  • Inventory control
  • Customer service
  • Multi-tasking
  • Excellent communication skills
  • Problem-solving skills
  • Fluent in Spanish and English
  • Team building and leadership
  • POS systems operations

Certification

  • Food Handler Certificate
  • Honor Roll

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Zales The Diamond Store
11.2023 - 12.2024

Jewelry Consultant

Zales The Diamond Store
10.2021 - 11.2023

Keyholder

Sushi Spot
01.2021 - 06.2021

High School Diploma -

Southwest High School

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