Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Lopez

Corpus Christi

Summary

Dynamic professional with extensive experience at the United States Post Service, excelling in operational oversight and safety monitoring. Proven track record in enhancing workflow efficiency and training staff. Strong problem-solving abilities combined with reliable multitasking skills ensure optimal distribution processes and a secure working environment.


Overview

13
13
years of professional experience

Work History

Supervisor of Distribution Operations

United States Post Service
12.2020 - Current
  • Assisted in coordinating daily distribution operations to ensure timely product delivery.
  • Learned and applied safety protocols to maintain a secure working environment.
  • Supported inventory management processes by tracking stock levels and reporting discrepancies.
  • Contributed to optimizing workflow through effective communication with team members.
  • Ensure mail processing is completed accuracy and dispatched in a timely manner
  • Participated in training sessions to enhance understanding of operational procedures and standards.
  • Observed senior staff to develop skills in problem-solving and decision-making during operations.
  • Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.

911 Emergency Dispatcher

Corpus Christi Police Department
10.2018 - 12.2020
  • Operated multi-line phone systems to receive and prioritize emergency calls.
  • Coordinated response efforts by dispatching police, fire, and medical units as needed.
  • Monitored radio communications to maintain real-time awareness of field operations.
  • Assisted in training new dispatchers on protocols and emergency response procedures.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
  • Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
  • Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.

Lead Receptionist

Corpus Christi Allergy, Asthma & Dermatology
07.2012 - 09.2018
  • Managed front desk operations, ensuring a welcoming environment for visitors and clients.
  • Oversaw scheduling and coordination of appointments, optimizing office workflow and efficiency.
  • Trained and mentored junior reception staff, enhancing team performance and service quality.
  • Implemented new electronic filing system, improving document retrieval times for the office.
  • Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
  • Assisted team members with administrative duties, contributing to a collaborative work environment and increased productivity.
  • Reduced errors significantly by meticulously reviewing data entries before submission.

Education

No Degree - Business Administration And Management

Del Mar College
Corpus Christi, TX

Skills

  • Safety monitoring
  • Preventive Maintenance
  • Operational oversight
  • Warehouse operations
  • Operational efficiency
  • Processing and Distribution
  • Problem-solving
  • Time management

Timeline

Supervisor of Distribution Operations

United States Post Service
12.2020 - Current

911 Emergency Dispatcher

Corpus Christi Police Department
10.2018 - 12.2020

Lead Receptionist

Corpus Christi Allergy, Asthma & Dermatology
07.2012 - 09.2018

No Degree - Business Administration And Management

Del Mar College

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