Jennifer Lopez
Hollywood
Summary
Dedicated professional with strong experience in emotional regulation and problem-solving. Proven ability to create engaging activities for children with special needs, ensuring safety and individualized care.
Overview
7
7
years of professional experience
Work History
Special Needs Nanny
Care.com Inc
Hollywood, FL
05.2024 - Current
- Provided individualized care and support for children with special needs, ensuring a safe environment.
- Developed engaging activities tailored to children's interests and developmental goals.
- Collaborated with parents and therapists to create consistency in care approaches and strategies.
- Monitored behavioral patterns, tracking progress and adjusting techniques as needed for improvement.
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
In-Home Nanny
Care.com Inc
Davie, FL
08.2021 - 03.2024
- Supervised daily activities, ensuring safety and well-being of children.
- Developed engaging educational activities promoting cognitive and social development.
- Assisted with meal preparation, catering to dietary restrictions and preferences.
- Managed schedules, coordinating playdates and extracurricular activities effectively.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
Customer Service Representative
Florida Breast Cancer Foundation
Coral Springs, FL
08.2019 - 10.2022
- Delivered exceptional bilingual support to diverse customer inquiries, enhancing satisfaction and loyalty.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Resolved customer inquiries and issues through effective communication and problem-solving skills.
- Collaborated with team members to streamline processes, enhancing overall service efficiency.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor of Science - Psychology
Florida International University
Miami, FL07-2024
Skills
- Autism experience
- Emotional regulation
- Social skills development
- Nonverbal communication
- Problem-solving
- Time management
- Stress management
- Teamwork and collaboration
- Attention to detail
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Special Needs Nanny
Care.com Inc
05.2024 - Current
In-Home Nanny
Care.com Inc
08.2021 - 03.2024
Customer Service Representative
Florida Breast Cancer Foundation
08.2019 - 10.2022
Bachelor of Science - Psychology
Florida International University