Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Jennifer Lopez Hernandez

Phoenix

Summary

Dedicated professional with a proven track record in customer service and team collaboration, demonstrated at Burlington and YMCA. Excelled in enhancing customer satisfaction through effective communication and empathy, alongside proficient cash handling and merchandise restocking. Achieved a 98% accuracy rate in transaction handling, showcasing a strong work ethic and integrity.

Overview

5
5
years of professional experience

Work History

Cashier

Burlington
07.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Childcare Assistant

YMCA
11.2023 - 12.2024
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.

Associate

Amazon
02.2020 - 10.2023
  • I would sort box to different conveyers
  • Scan boxes to make sure it goes to the correct pallet
  • Also would receive products and put them in tote and sure to scan all items

Education

High School Diploma -

Tolleson Union High School
9801 W Van Buren St Tolleson, AZ 85353 United Sta
05.2015

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation
  • Order taking
  • Issue resolution
  • Merchandise restocking
  • Order packaging

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Cashier

Burlington
07.2024 - 12.2024

Childcare Assistant

YMCA
11.2023 - 12.2024

Associate

Amazon
02.2020 - 10.2023

High School Diploma -

Tolleson Union High School
Jennifer Lopez Hernandez