Summary
Overview
Work History
Education
Skills
Volunteer Experience
Email
References
Timeline
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Jennifer Lord

Jennifer Lord

Belleville,USA

Summary

Dynamic leader with a proven track record at BidFTA.com, excelling in negotiation and strategic planning. Demonstrated success in elevating seller performance, enhancing communication channels, and streamlining operational processes. Skilled in logistics coordination and conflict resolution, consistently driving organizational growth and efficiency. Career aspirations include further advancing operational excellence and fostering team development.

Overview

18
18
years of professional experience

Work History

Independent Seller Manager

BidFTA.com
10.2022 - Current
  • Company Overview: Parent company 2MC Management / BidFTA.com
  • Website: BidFTA.com
  • Promoted from Office Manager at Top Shop Division to Independent Seller Manger for our parent company 2MC Management / BidFTA.com
  • Created sellersupport@bidfta.com and informational page on website to improve company communication with current and potential sellers
  • Instituted and leads Independent Seller monthly meeting via Google Meets to communicate more effectively with Independent third party sellers
  • Provides initial and ongoing communication and support for all Independent Sellers by being proactive in anticipating Seller’s needs and help them be successful partners of BidFTA.com
  • Parent company 2MC Management / BidFTA.com
  • Website: BidFTA.com
  • Reports to Chief Financial Officer
  • Provides initial and ongoing program information for Independent Seller Program
  • Anticipate Independent sellers’ needs and help sellers be successful partners of BidFTA.com
  • Serves as a liaison between Independent Sellers and internal business units
  • Handles accounting and financing by initiating, tracking all invoicing, accounting A/R balances and itemized settlements for Independent Sellers
  • Assist Sellers with purchasing and acquiring products
  • Completes ongoing training of company policies with Sellers
  • Oversees Sellers and Marketing with initial and ongoing marketing initiatives
  • Answer questions, communicate requirements and expectations for all potential Sellers via seller support email
  • Negotiate and generation of contracts ensuring all records all internal system records are up to date
  • Delegates Employees to Offsite auctions, provides system connected load number
  • Prepares Itemized Settlement creation process to prepare detailed settlements for sellers’ company wide
  • Utilizes, Google Forms, Docs, Sheets and Calendar on a daily basis
  • Applies knowledge of NetSuite, Looker and DocuSign for contracting, seller setup and sales reports

Office Manager

Top Shop Auctions powered by BiDFTA.com
Germantown, IL
09.2013 - 10.2022
  • Increased profits by successfully securing seller accounts, reducing returns and maintaining excellent client relations
  • Oversaw operations of company during CEO’s extended absence
  • Created equipship@bidfta.com email to stream line shipping requests
  • Generates auctions using the following programs: Godaddy, Drop Box, Maxanet, Wordpress, Wavebid
  • Coordinates and responds to all customer service calls with sellers and bidders
  • Response to Seller inquiries, negotiates commissions and complete contracts
  • Manages Human Resource Issues
  • Delegates job responsibilities to employees
  • Processes billing, and payroll
  • Compiles daily and weekly financial summaries
  • Works through Excel spreadsheet to create settlements for auctions
  • Prepares bank deposits for large sums of money
  • Creates and monitors invoices and purchase orders
  • Provides quotes for new equipment sales
  • Organizes workforce for out of state auctions
  • Trucking logistics and travel plans
  • Acts as liaison between auctioneer, seller and bidders
  • Generates product names, and website information
  • Researches new product companies and other vital information useful to the company
  • Markets using Constant Contact, Social Media, and Target Marketing

Administrative Assistant

Children’s Dyslexia Center – Southern Illinois
Belleville, IL
05.2007 - 08.2013
  • Created a positive budget variance by converting application submission process
  • Identified areas for reduction to address budget issues
  • Conducted intake testing to identify pre- and post-training levels for comparison
  • Maintained accurate expense records and assists in preparing budgets
  • Collected and directed donations, maintained list of contributors
  • Created fundraiser marketing flyers
  • Ensured accuracy of records and submits payroll documentation
  • Scheduled appointments and prepared tutoring schedules
  • Kept accurate and up-to-date student records
  • Communicated with parents, teachers and interested parties about services
  • Oversaw the center’s library and phonetic filing system
  • Maintained DCS (data collections system)
  • Managed the security back up system

Education

BA - Business Administration

Lindenwood University
Belleville, IL

Skills

  • Planning and Organizing
  • Negotiation
  • Employee Training
  • Conflict Resolution
  • Maintaining Confidentiality
  • Basic Accounting Knowledge
  • Excellent Customer service
  • Preparing & monitoring budgets
  • Preparing payroll documentation
  • Sales
  • Critical Thinking
  • General Office Skills (MS Office)
  • Cost control
  • Logistics coordination
  • Inventory management
  • Online auction tactics
  • Social media proficiency
  • Contract negotiations

Volunteer Experience

  • Lindenwood University Women’s Club, Worked Clothing Drive, Trunk or Treat, Chili Cook Off
  • High Mount School PTC, Chairperson of the Fall Hayride Event
  • Interfaith Food Pantry, Prepared orders for the needy
  • Children’s Dyslexia Center, Worked Walk-a-thon, Trivia Night, Luncheon for Learning
  • Moms on a Mission, Working Trunk or Treat, Collecting and donating products for quarter store

Email

  • Personal, j.lord74@yahoo.com

References

References available upon request.

Timeline

Independent Seller Manager

BidFTA.com
10.2022 - Current

Office Manager

Top Shop Auctions powered by BiDFTA.com
09.2013 - 10.2022

Administrative Assistant

Children’s Dyslexia Center – Southern Illinois
05.2007 - 08.2013

BA - Business Administration

Lindenwood University

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Jennifer Lord