Jennifer Love
Longmont,CO
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
8
8
years of professional experience
Work History
Event Coordinator
SouthWest Orthopedic Trauma Association
10.2018 - Current
- Managed event logistics and operations.
- Managed administrative logistics of events planning, schedules, timelines, event booking, and event promotions.
- Developed post-event reports to determine effectiveness of each event.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Created and maintained event expenditures, budgets and timelines in Excel.
- Consulted with board members and facutly to determine objectives and requirements for events.
- Wrote funding requests and grant applications to obtain additional funds for operating needs.
- Designed and edited promotional publications such as brochures, badges, signage, and agendas.
- Contacted corporate representatives to increase awareness of organizational causes and activities.
- Set up domestic flights for faculty and participating residents.
- Arranged travel accommodations for all attendees.
Small Business Owner/Operator
Independent Medical Examiners Of NM, LLC
07.2018 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Interacted well with clients to build connections and nurture relationships.
- Negotiated price and service with clients to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic clients in order to maintain excellent customer service.
- Identified and qualified client needs and negotiated and closed profitable projects with high success rate.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
- Helped patients complete necessary medical forms and documentation.
- Managed master calendar and scheduled appointments for clients based on optimal patient loads and clinician availability.
- Invoiced patients accurately in line with charging guidelines.
- Managed office logistics by managing master calendar, scheduling appointments, maintaining files and database, invoicing, and, collecting payments.
General Office Manager
Dark Horse Brazilian Jiu Jitsu
06.2016 - 08.2018
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while developing and maintaining class and instructor schedules.
- Reported to senior management on organizational performance and progress toward goals.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated office events, seminars and meetings for staff and clients.
- Created reports, presentations and other materials for executive staff.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Generated leads through sales promotions and word-of-mouth.
- Reviewed stock counts and ordered items to control inventory.
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate of Engineering Science - General Engineering
Front Range Community College
Westminster, CO08.2023
Skills
- Meeting Planning
- Workflow Management
- Travel and Event Coordination
Timeline
Event Coordinator
SouthWest Orthopedic Trauma Association
10.2018 - Current
Small Business Owner/Operator
Independent Medical Examiners Of NM, LLC
07.2018 - Current
General Office Manager
Dark Horse Brazilian Jiu Jitsu
06.2016 - 08.2018
Associate of Engineering Science - General Engineering
Front Range Community College