Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Lowder

Lehi,UT

Summary

Dynamic professional with a proven track record at Macey's Grocery Store, excelling in customer service and team leadership. Skilled in conflict resolution and marketing strategy, I have successfully enhanced client engagement and optimized operations. My experience in training staff and implementing effective communication fosters a positive environment and drives results. Compassionate Paraprofessional known for high productivity and efficient task completion. Skilled in behavior management, special education support, and individualized student assistance. Excel in communication, empathy, and patience, ensuring positive educational environments and supporting diverse student needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Front End Manager

Macey's Grocery Store
Lehi, UT
02.2019 - Current
  • Supervised front end staff and maintained high service standards.
  • Managed cash registers and ensured efficient checkout processes.
  • Trained new employees on customer service techniques and store policies.
  • Coordinated schedule to optimize staffing and reduce wait times.
  • Resolved customer complaints promptly to enhance shopping experience.
  • Implemented promotional displays to increase customer engagement at the front end.

Nail Salon Owner

Self-employeed
Thayne, WY
08.2009 - 05.2013
  • Managed daily salon operations and coordinated schedules for staff and clients.
  • Developed marketing strategies to enhance brand visibility and attract new clients.
  • Oversaw inventory management, ensuring adequate supply of products and tools.
  • Implemented client feedback systems to improve service quality and satisfaction.
  • Maintained compliance with health regulations and safety standards in the salon.
  • Cultivated strong relationships with vendors to secure high-quality products at competitive prices.
  • Oversaw the daily activities of the salon including resolving customer complaints in a timely manner.
  • Promoted services and products.
  • Maintained accurate records of client appointments, inventory levels, sales transactions, employee hours worked and other data related to the salon's operations.
  • Monitored industry trends so that services offered remain up-to-date and relevant.

Paraprofessional

Thayne Child Deveolpment center
Thayne, WY
08.2006 - 05.2009
  • Assisted teachers in implementing lesson plans and classroom activities.
  • Supported children with special needs during daily routines and tasks.
  • Observed student behavior and reported findings to educational staff.
  • Organized learning materials and maintained a tidy classroom environment.
  • Collaborated with parents to discuss student progress and needs.
  • Implemented behavioral strategies to promote positive learning experiences.
  • Facilitated small group activities to enhance social skills among peers.
  • Applied positive reinforcement to redirect negative behaviors.

Education

High School Diploma -

Bingham High School
South Jordan, UT
06-1992

Skills

  • Lesson plan implementation
  • Special needs support
  • Classroom management
  • Behavior observation
  • Parent collaboration
  • Customer service
  • Team leadership
  • Conflict resolution
  • Marketing strategy
  • Problem solving
  • Effective communication
  • Time management
  • Staff training
  • Classroom organization
  • Activity planning
  • Organization and prioritization

Certification

Licensed Nail Technician

Timeline

Front End Manager

Macey's Grocery Store
02.2019 - Current

Nail Salon Owner

Self-employeed
08.2009 - 05.2013

Paraprofessional

Thayne Child Deveolpment center
08.2006 - 05.2009

High School Diploma -

Bingham High School

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