Jennifer Lowe
Portland ,OR
Summary
Driven and resourceful administrative professional 15 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
18
18
years of professional experience
Work History
Executive Assistant to CIO and Director of IT
Bonneville Power Adminstration
2020.01 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Efficient in E-performance, Concur, CDM, SharePoint, Excel, MS Windows
- Support a team of 300 with daily requests, training, travel, budget support, timesheets, Webex meetings and day to day requests from CIO and directors
- Follow timelines and keep managers and CIO on task to complete milestones and deadlines
- Coordinate daily customer needs and service operations, processes, desk duties and acting as liaison between customers and CIO
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
Executive Assistant to VP of Power Services
Bonneville Power Administration
2013.03 - 2020.01
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Senior Administrative Assistant to Director/SVP
Waggener Edstrom
2010.01 - 2013.03
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Responsible for RAS/OWA project for 180 people, making sure we hit deadlines and teams can successfully log on to Microsoft external systems
- Back up support to Senior Vice President of Microsoft Azure Team
- Support of Business Development director and team of 45
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Enhanced team collaboration by organizing regular team-building activities that fostered camaraderie among staff members.
- Simplified expense reporting procedures for employees with a user-friendly template that increased compliance rates for reimbursement requests.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.
- Assisted in the creation of compelling presentations for executive-level meetings using advanced PowerPoint skills.
Executive Assistant to CEO and VP of Business Dev
Tri Star Search
2008.01 - 2010.01
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Assistant Manager Men's Furnishing's
Nordstrom
2006.01 - 2008.01
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Portland Community College
Portland, OR06.1995
Skills
- Meeting Planning
- Staff Management
- Customer Service
- Presentation Development
- Travel Administration
- Strategic Planning
- Report Writing
- Office Management
- Business Administration
- Project Oversight
- Technical Support
- Administrative Support
- Meticulous Attention to Detail
- Process Improvements
- Schedule Management
- Project Management
- Calendar Management
- Excel Spreadsheets
- Customer Service-Oriented
- Resourceful
- Office Administration
- Business Correspondence
- Schedule & Calendar Planning
- Built a SharePoint site from scratch for teams to utilize
- Super user in E-performance and in Concur Government Edition
Accomplishments
Received three Contractor of the Year Awards 2017, 2019 and 2020
Nominated for Contractor of the Year Award 2016, and 2018
Over 40 random awards received in Power Services from 2013-2020
Received Competent Communicator award in ToastMasters 2015
Received Best Speaker Ribbon, ToastMasters club 2016
Received Best Evaluator Award, ToastMasters club 2017
Numerous appreciation certificates given from JC and JN teams on work on special projects, 2021-to current
Timeline
Executive Assistant to CIO and Director of IT
Bonneville Power Adminstration
2020.01 - Current
Executive Assistant to VP of Power Services
Bonneville Power Administration
2013.03 - 2020.01
Senior Administrative Assistant to Director/SVP
Waggener Edstrom
2010.01 - 2013.03
Executive Assistant to CEO and VP of Business Dev
Tri Star Search
2008.01 - 2010.01
Assistant Manager Men's Furnishing's
Nordstrom
2006.01 - 2008.01
High School Diploma -
Portland Community College
Similar Profiles
Stephanie LogueStephanie Logue
Public Affairs Specialist (Strategic Communication at Bonneville Power Administration, DOEPublic Affairs Specialist (Strategic Communication at Bonneville Power Administration, DOE
Hunter McCordHunter McCord
Firefighter at Bonneville County Fire DistrictFirefighter at Bonneville County Fire District
Elizabeth IsonElizabeth Ison
Medical Assistant at Bonneville Family PracticeMedical Assistant at Bonneville Family Practice