Jennifer Lowe
Portland
Summary
A resourceful and motivated Executive Administrative Assistant with over ten years of proven results in the private and Government sector. Expert level skills in calendar management, note taking, document preparation, domestic and International travel and customer service. Detailed oriented team player with strong organization skills able to handle multiple tasks simultaneously. Strong project manager with a proven track record to support and manage various projects with little oversight.
Overview
19
19
years of professional experience
Work History
Executive Assistant to CIO
Bonneville Power Administration
01.2020 - Current
- Plans and participates and hosts external and internal meetings, work groups, retreats and projects including speakers, materials and coordinating Webex meetings
- Advise management/teams and participates in HR processes for teams across IT Department, assist with organization moves and tracking of maps for new hires
- Back up support to CIO and team and back up support to multiple manager/teams across IT Department
- Enhanced productivity by organizing travel arrangements for Director of JN and JC and multiple customers across IT Department
- Efficient in E-performance, Concur, CDM, SharePoint, Excel, PPT
- Data management in multiple systems to gather and analyze information
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Serves as point of contact for customers and managers to prioritize top issues
- Facilitated training and onboarding for incoming office staff
- Trainer of new administrative assistants to IT Department, serve as lead administrative support to onboarding and training processes of new employee's
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
Executive Assistant to the Vice President
Bonneville Power Administration
03.2014 - 01.2020
- Supports multiple managers and teams across IT Department
- Data gathering and analyzing of data
- Assists in planning, organizing and evaluating budgets and supports financial management processes
- Back up support to Senior Vice President of Power and to multiple managers and teams
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives
- Contract preparation, established electronic signatures, sent signed contracts to CCM, made sure all contracts were uploaded and stored in accurate locations
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Volunteered to help with special projects of varying degrees of complexity
- Maintained a professional image for the Vice President's office through polished written correspondence and exceptional interpersonal skills in face-to-face interactions.
- Increased office efficiency by maintaining organized filing systems and updating database records.
Executive Assistant to SVP of Azure Team
Waggener Edstrom
01.2010 - 03.2013
- Responsible for RAS/OWA project for 180 people, making sure the team hit deadlines
- Back up support to VP of Business Development and VP of Bing Team
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation
- Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items
- Researched and analyzed data to efficiently contribute to executive reports for monthly meetings
- Offered technical support and troubleshot issues to enhance office productivity
- Created and maintained databases to track and record customer data
- Assisted development and implementation of new administrative procedures
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed multiple projects with little oversight hitting all deadlines with accuracy and efficiency.
Executive Assistant to the Chairman and CEO
Tri Star Search
01.2008 - 01.2010
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
- Assisted in the development of company policies and procedures, contributing to a more organized work environment
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection
- Organized and coordinated conferences and monthly meetings
- Processed travel expenses and reimbursements for executive team and senior management group
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff
- Worked with senior management to initiate new projects and assist in various processes
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Assistant Manager Men's Furnishing's
Nordstrom
01.2006 - 01.2008
- Improved customer satisfaction by addressing and resolving complaints promptly
- Streamlined store operations for increased efficiency, implementing new processes and procedures
- Developed strong working relationships with staff, fostering a positive work environment
- Increased sales through effective merchandising strategies and targeted promotions
- Managed inventory levels to minimize stockouts while reducing overhead costs
- Conducted employee performance evaluations, providing constructive feedback for growth and development
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
- Scheduled staff shifts to ensure proper coverage
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects
- Supervised day-to-day operations to meet performance, quality and service expectations
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles
- Increased sales through effective merchandising strategies and targeted promotions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Associate of Business Administration - Business Administration
Portland Community College
Portland, OR05.1999
High School Diploma -
Corvallis High School
Corvallis, OR06.1995
Skills
- Optimizing SharePoint site functionality
- Microsoft Office
- Adobe
- Visio
- Teams
- Project coordination
- Coordinating travel logistics
- Excel data management
- E-Performance
- Concur
- Purchase orders organization
- Budget tracking
- Problem Solving
- Strategic issue resolution
- Attention to detail
- Excel spreadsheets
Accomplishments
- Received three Contractor of the Year Awards, 2017
- Received three Contractor of the Year Awards, 2019
- Received three Contractor of the Year Awards, 2020
- Nominated for Contractor of the Year Award, 2016
- Nominated for Contractor of the Year Award, 2018
- 30 appreciation certificates awards in Power Services, 2013-2020
- Received Competent Communicator award in ToastMasters, 2015
- Received Best Speaker Ribbon, ToastMasters club, 2016
- Multiple appreciation certificates awarded from JN and JC managers and teams
Timeline
Executive Assistant to CIO
Bonneville Power Administration
01.2020 - Current
Executive Assistant to the Vice President
Bonneville Power Administration
03.2014 - 01.2020
Executive Assistant to SVP of Azure Team
Waggener Edstrom
01.2010 - 03.2013
Executive Assistant to the Chairman and CEO
Tri Star Search
01.2008 - 01.2010
Assistant Manager Men's Furnishing's
Nordstrom
01.2006 - 01.2008
High School Diploma -
Corvallis High School
Associate of Business Administration - Business Administration
Portland Community College
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