Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jennifer Loyd

Prior Lake,MN

Summary

Dynamic Production Technician with a proven track record at Andersen Windows Doors, excelling in quality control management and operational proficiency. Enhanced production efficiency through innovative automation tools and effective team training. Recognized for fostering a collaborative environment while ensuring precision in quality assurance testing, driving continuous improvement initiatives.

Overview

16
years of professional experience

Work History

Andersen Windows Doors

Production Technician
09.2020 - Current

Job overview

  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed setup of production equipment to establish optimal performance.
  • Performed regular calibration checks on instruments ensuring precision measurements throughout the production process.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Trained and supervised production personnel to properly use production equipment and apply best practices.
  • Managed multiple simultaneous projects effectively while ensuring deadlines were met consistently without compromising quality or productivity levels.
  • Executed continuous improvement initiatives to streamline production processes.
  • Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
  • Developed automation tools to improve efficiency, eliminate waste and free up labor hours for other needs.
  • Enhanced data gathering, extraction and analysis for diverse workflows and procedures.

Nutty Squirrel Bar and Restaurant

Sous Chef
04.2020 - 12.2021

Job overview

  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.

Aramark/3M

Catering Coordinator
10.2019 - 03.2020

Job overview

  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
  • Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
  • Elevated guest experience by attentively addressing dietary restrictions and special requests from attendees.
  • Fostered a positive work environment for staff members, encouraging teamwork and open communication among colleagues.
  • Ensured seamless execution of events with diligent planning and attention to detail.
  • Managed budgets for each event, ensuring cost-effective practices without compromising quality or customer satisfaction.

Catholic Eldercare

Assistant Cook Manager
10.2016 - 10.2019

Job overview

  • Participated in routine equipment maintenance checks for optimal performance, minimizing downtime due to malfunctions.
  • Increased sales revenue by consistently creating visually appealing plate presentations that enticed diners to order more items from the menu.
  • Implemented cost-saving measures through careful ingredient selection without compromising dish quality or taste profiles.
  • Supported head chef in managing daily operations, including scheduling, budgeting, and purchasing necessary supplies.
  • Assisted in menu development for increased customer satisfaction, incorporating healthy and diverse ingredients into dishes.
  • Improved overall kitchen productivity with well-organized workstations and streamlined cooking procedures.
  • Contributed to a positive work environment through effective communication and teamwork, fostering strong relationships with colleagues.
  • Collaborated closely with other departments such as front-of-house staff to ensure smooth service flow during busy periods.
  • Assisted with employee training initiatives for new hires, sharing knowledge on essential cooking techniques and kitchen protocols.
  • Prepared high-quality dishes efficiently under time constraints, maintaining consistency in taste and presentation during peak hours.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.

Rogers Market

Food Service Manager
01.2009 - 09.2016

Job overview

  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
  • Continually sought opportunities for professional development, participating in industry conferences and workshops to stay current with best practices in food service management.
  • Enhanced customer loyalty by creating rewards program that incentivized repeat business.
  • Boosted revenue by expanding catering services and tailoring offerings to corporate events and private parties.
  • Enhanced dining experience and customer satisfaction by implementing innovative menu items based on seasonal availability.

Education

Northern Sun Consulting
Baxter, MN

Mn State Food Managment License from Food Managment
04-2018

Rainbow Academy
Long Beach, CA

from GED
06-2005

Skills

  • Quality assurance testing
  • Quality control management
  • Operational proficiency in machinery
  • Skilled in operating material handling machinery

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Production Technician

Andersen Windows Doors
09.2020 - Current

Sous Chef

Nutty Squirrel Bar and Restaurant
04.2020 - 12.2021

Catering Coordinator

Aramark/3M
10.2019 - 03.2020

Assistant Cook Manager

Catholic Eldercare
10.2016 - 10.2019

Food Service Manager

Rogers Market
01.2009 - 09.2016

Northern Sun Consulting

Mn State Food Managment License from Food Managment

Rainbow Academy

from GED

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