Enrolment, scheduling, case management and data entry.
Supervision of staff and children
Professional, informative and courteous communication during family. engagement activities with parents and other staff.
Scheduled and implemented parent conferences and home visits to discuss progress of students and measures to advance learning goals.
Teacher
Children’s Choice Inc
El Cajon, CA
06.2010 - 06.2011
Lesson planning and implementation.
Assurance of safety and well being of children.
Courteous communication with parents.
Administrative and clerical duties.
Preparation set-up and engagement in extracurricular and recreational activities.
Maintained clean environment.
Opened and closed facility.
Accepted and provided receipts for tuition payments.
After-School Teacher
SAY San Diego Social Advocates for Youth
San Diego, CA
10.2006 - 08.2010
Created and implemented age appropriate lesson plans and set up a learning environment that promoted learning and creativity for students.
Positively assisted and communicated with parents regularly,
Created and implemented incentive reward programs and used redirection for behavior management.
Signed children into the program.
Issued late pick up notices when necessary,
Prepared and served snack to the children daily.
Supervised children on and off the playground.
Issued first aid when necessary.
Retail Cashier
Cashiers
El Cajon, CA
02.2005 - 04.2005
Provided expert advice on merchandise of interest.
Assisted customers with merchandise selection as well as payment processing.
Maintained the stores appearance and restocked inventory.
Receptionist
Country Hills Health Care Center
El Cajon, CA
06.2000 - 11.2002
Courteously answered a multi-lined phone.
Transferred calls to nursing stations, patient rooms and the business office.
Provided clients with detailed directions to their desired location.
Provided trust funds to the residents, updated account balances and provided receipts.
Professionally handled the daily functions of a business office by: making copies, receiving and sending faxes, filing medical records, accepting job applications and scheduling interview appointments.
Handled emergency and disaster announcements over intercom and communicated with alarm company and Fire Department.
Customer Service Sales Representative
Telespectrum Worldwide/IDRC
San Diego, CA
06.1998 - 04.2000
Answered customer service and sales calls.
Assisted customers with selection of wireless phone equipment and accessories.
Performed credit checks.
Created customer accounts in database.
Processed credit card orders.
Ensured orders were shipped,.
Redirected customer service and sales calls to appropriate department.
Spanish (Working knowledge).
MS Office (Proficient)
Education
Multiple Subject Teaching Credential - Education
United Stated University
San Diego, CA
12-2019
Bachelor's Degree - Communication and Child Development
San Diego State University
01.2009
Associate's Degree - Elementary Education
Cuyamaca College
06.2005
Skills
Courteously interact with customers
Providing information professionally and respectfully
Protect Confidential information (HIPPA)
Strong organizational, Customer Service, and Time Management skills
Proficient computer skills in Microsoft Office
Excellent verbal and written communication skills
Creatively present educational material
Manage payments and receipts
Call center experience
Certification
Emergency Substitute Permit, 2024
Accomplishments
Phi Theta Kappa Honor Society of the 2-year College
Director of Leadership
Public Relations Officer
Additionalinformation
American Cancer Societies Relay For Life (2005), Recognized as the individual to raise the most money ($1800+), clear, True, True
Timeline
Preschool Teacher
AKA Head Start
06.2011 - 11.2015
Teacher
Children’s Choice Inc
06.2010 - 06.2011
After-School Teacher
SAY San Diego Social Advocates for Youth
10.2006 - 08.2010
Retail Cashier
Cashiers
02.2005 - 04.2005
Receptionist
Country Hills Health Care Center
06.2000 - 11.2002
Customer Service Sales Representative
Telespectrum Worldwide/IDRC
06.1998 - 04.2000
Multiple Subject Teaching Credential - Education
United Stated University
Bachelor's Degree - Communication and Child Development