Jennifer L. Rivera
Miami,FL
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria Secret
Miami, FL
10.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Received and processed incoming inventory shipments to ensure accuracy of quantity, quality, price and timeliness.
- Conducted customer presentations to explain features and advantages of various credit card options.
- Built relationships with clients by providing excellent customer service and support.
- Provided detailed information on fees, interest rates, payment methods, rewards programs and other related topics.
dogsitter
Robert Fagenson
Palm Beach, FL
12.2022 - 09.2023
- Caring for domestic animals that includes: walking the dogs, out-of-home care, in-home care, and daily care of their environment
- Routinely monitor the health and well-being of pets
- Do what the owner indicates regarding care, routes and walking time
- Ensure that the dogs are well hydrated and fed
- Carry the necessary instruments to clean your pets during pet walks
Lead Sales Coordinator
Luminary Jewelry
Lantana, FL
09.2022 - 12.2022
- Identify the expectations, desires and demands of customers based on the required products
- Manage and take care of cash transactions using the cash register of the point of sale
- Issue sales invoices
- Prepare invoices for the goods sold or the services provided that contain individual prices, the total amount and the terms
- Complete the processing of orders received by telephone and Internet
- Make active sales, offering suggestions and ideas to convince customers to be interested in new products and promotions
- Convince customers that a product or service will meet their needs
- Arranged merchandise on shelves.
- Developed and implemented strategies to optimize sales performance.
- Maintained accurate records of all sales activities and results.
Laboratory Assistant
United Clinical Laboratory
West Palm Beach, FL
12.2021 - 04.2022
- Maintained lab inventory and ordered supplies as needed.
- Conducted quality control checks on products to ensure accuracy of results.
- Followed safety protocols while working with hazardous materials or chemicals in the lab.
- Provided technical support to other members of the research team when necessary.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Bachelor of Science -
Juan XXIII
Venezuela07.2020
Skills
- Friendly and outgoing
- Promotional support
- Sales goals attainment
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
- Inventory control
- Cash handling
- Advanced MS office suite
- Database administration
- Multi-line telephone system operation
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Victoria Secret
10.2023 - Current
dogsitter
Robert Fagenson
12.2022 - 09.2023
Lead Sales Coordinator
Luminary Jewelry
09.2022 - 12.2022
Laboratory Assistant
United Clinical Laboratory
12.2021 - 04.2022
Bachelor of Science -
Juan XXIII