JENNIFER L. ROWAN, LCSW
Maiden,NC
Summary
Detail-oriented mental health professional with exceptional communication, assessment, and conflict mediation skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments where neutrality and confidentiality are paramount. Recognized for taking proactive approaches to identifying and addressing issues, with a focus on integrity and ethical outcomes.
Overview
21
21
years of professional experience
Work History
Therapist (Independent Contractor)
Thrive Counseling & Wellness
01.2023 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions and enhanced interpersonal relationships.
- Maintained detailed case notes, treatment plans, and documentation for a caseload of 65 clients, ensuring effective tracking of progress and continuity of care.
- Established clear boundaries with clients, maintaining strict ethical practice standards while preserving the therapeutic relationship.
- Provided psychoeducation and guidance in conflict resolution and advanced assertive communication skills.
- Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
- Advocated for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
Therapist, ACT Team (Practicum and Licensed)
Catawba Valley Healthcare
09.2021 - 01.2023
- Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies For the Assertive Community Care Team.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis and emerging emerging symptoms of mental health diagnosis to develop action plans.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Documented patient information, treatment plans, and patient responses.
- Conducted therapy sessions focused on trauma recovery, facilitating patient healing and empowerment.
- Developed and maintained relationships with referral sources to support continuity of care.
- Maintained meticulous patient records, ensuring accuracy and confidentiality in all documentation.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Aided general practitioners and specialists with handling complex cases by consulting on psychological diagnoses and treatments.
- Advocated for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
Child Protective Investigator, Practicum
Catawba County Social Services
09.2020 - 05.2021
- Receive and assist in investigating allegations of abuse and/or neglect within specified time frames as mandated by the state of North Carolina (including forensic reports.)
- Assisted in Interviewing children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Documented all relevant information by filling out forms and completing case reports.
- Staff cases with supervisors and work closely with county legal counsel to document and prepare for cases to be presented at non-secure custody hearings.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Accurately perform job duties under strict deadlines requiring the prioritizing of efforts, a flexible work schedule, and the ability to work in various strenuous environments.
Substitute Teacher
Catawba County Schools
06.2018 - 09.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Assisted in test proctoring for end of grade testing.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Vice President, Sales
Chromiance Corporation
10.2004 - 12.2018
- Cultivated strong relationships with key stakeholders, including customers, and vendors to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build a competent team to consistently meet sales targets and increase growth.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw divisional marketing, advertising and new product development.
Education
Master of Science - Social Work
Columbia University
New York, NYBachelor of Science - Psychology
Pennsylvania State University
University Park, PACertificate - Foundational Skills in Forensic Social Work
National Organization of Forensic Social Work
Skills
- Crisis intervention
- Building rapport
- Conflict mediation
- Conducting interviews
- Investigative techniques
- Relationship building and management
- Verbal and written communication
Timeline
Therapist (Independent Contractor)
Thrive Counseling & Wellness
01.2023 - Current
Therapist, ACT Team (Practicum and Licensed)
Catawba Valley Healthcare
09.2021 - 01.2023
Child Protective Investigator, Practicum
Catawba County Social Services
09.2020 - 05.2021
Substitute Teacher
Catawba County Schools
06.2018 - 09.2020
Vice President, Sales
Chromiance Corporation
10.2004 - 12.2018
Master of Science - Social Work
Columbia University
Bachelor of Science - Psychology
Pennsylvania State University
Certificate - Foundational Skills in Forensic Social Work
National Organization of Forensic Social Work
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