JENNIFER L. ROWAN, LCSW
Maiden,NC
Summary
Detail-oriented mental health professional with exceptional communication, assessment, and conflict mediation skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments where neutrality and confidentiality are paramount. Recognized for taking proactive approaches to identifying and addressing issues, with a focus on integrity and ethical outcomes.
Overview
21
21
years of professional experience
Work History
Therapist (Independent Contractor)
Thrive Counseling & Wellness
Sherrills Ford, NC
01.2023 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions and enhanced interpersonal relationships.
- Maintained detailed case notes, treatment plans, and documentation for a caseload of 65 clients, ensuring effective tracking of progress and continuity of care.
- Established clear boundaries with clients, maintaining strict ethical practice standards while preserving the therapeutic relationship.
- Provided psychoeducation and guidance in conflict resolution and advanced assertive communication skills.
- Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
- Advocated for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
Therapist, ACT Team (Practicum and Licensed)
Catawba Valley Healthcare
Hickory, NC
09.2021 - 01.2023
- Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies For the Assertive Community Care Team.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis and emerging emerging symptoms of mental health diagnosis to develop action plans.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Documented patient information, treatment plans, and patient responses.
- Conducted therapy sessions focused on trauma recovery, facilitating patient healing and empowerment.
- Developed and maintained relationships with referral sources to support continuity of care.
- Maintained meticulous patient records, ensuring accuracy and confidentiality in all documentation.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Aided general practitioners and specialists with handling complex cases by consulting on psychological diagnoses and treatments.
- Advocated for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
Child Protective Investigator, Practicum
Catawba County Social Services
Hickory, NC
09.2020 - 05.2021
- Receive and assist in investigating allegations of abuse and/or neglect within specified time frames as mandated by the state of North Carolina (including forensic reports.)
- Assisted in Interviewing children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Documented all relevant information by filling out forms and completing case reports.
- Staff cases with supervisors and work closely with county legal counsel to document and prepare for cases to be presented at non-secure custody hearings.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Accurately perform job duties under strict deadlines requiring the prioritizing of efforts, a flexible work schedule, and the ability to work in various strenuous environments.
Substitute Teacher
Catawba County Schools
Catawba County, NC
06.2018 - 09.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Assisted in test proctoring for end of grade testing.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Vice President, Sales
Chromiance Corporation
Huntington Beach, CA
10.2004 - 12.2018
- Cultivated strong relationships with key stakeholders, including customers, and vendors to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build a competent team to consistently meet sales targets and increase growth.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw divisional marketing, advertising and new product development.
Education
Master of Science - Social Work
Columbia University
New York, NYBachelor of Science - Psychology
Pennsylvania State University
University Park, PACertificate - Foundational Skills in Forensic Social Work
National Organization of Forensic Social Work
Skills
- Crisis intervention
- Building rapport
- Conflict mediation
- Conducting interviews
- Investigative techniques
- Relationship building and management
- Verbal and written communication
Timeline
Therapist (Independent Contractor)
Thrive Counseling & Wellness
01.2023 - Current
Therapist, ACT Team (Practicum and Licensed)
Catawba Valley Healthcare
09.2021 - 01.2023
Child Protective Investigator, Practicum
Catawba County Social Services
09.2020 - 05.2021
Substitute Teacher
Catawba County Schools
06.2018 - 09.2020
Vice President, Sales
Chromiance Corporation
10.2004 - 12.2018
Master of Science - Social Work
Columbia University
Bachelor of Science - Psychology
Pennsylvania State University
Certificate - Foundational Skills in Forensic Social Work
National Organization of Forensic Social Work