JENNIFER LUCAS
Marysville,CA
Summary
Customer-focused Cashier with solid experience in cash handling and customer service. Trained team members and resolved issues to enhance the shopping experience and maintain operational standards. Demonstrated ability in inventory management and efficient transaction processes, utilizing strong communication and problem-solving skills to meet diverse customer needs and improve satisfaction.
Overview
15
15
years of professional experience
Work History
Cashier
Macy's
Los Angeles, California
03.2021 - 03.2026
- Processed customer transactions efficiently at point of sale.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained accurate cash drawer throughout shifts.
- Provided exceptional service to enhance overall shopping experience.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
- Performed price checks for special orders or discounts.
- Learned roles of other departments to provide coverage and keep store operational.
Housekeeping Room Attendant/ OVER NIGHT FRONT DESK
FLORES MOTEL AND SUITES
Los Angeles, California
06.2011 - 03.2021
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Replaced dirty linens with clean items according to established standards of quality control.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
- Managed laundry operations, ensuring timely cleaning and distribution of linens.
- Resolved issues efficiently and effectively, showcasing strong problem-solving skills.
Education
High School Diploma -
PARADIES HIGH SCHOOL
Paradise, CA06-2004
Skills
- Cash handling
- Sales transactions
- POS system operations
- POS systems
- Customer service
- Staff training
- Inventory control
- Time management
- Work ethic
- Cash register
Timeline
Cashier
Macy's
03.2021 - 03.2026
Housekeeping Room Attendant/ OVER NIGHT FRONT DESK
FLORES MOTEL AND SUITES
06.2011 - 03.2021
High School Diploma -
PARADIES HIGH SCHOOL