JENNIFER LUMPKIN
Cleveland,OH
Summary
Seasoned executive with a talent for strategically increasing profits and expanding business operations. Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level employee position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Machine Operator
Rockwell Automation
10.2023 - 07.2025
- Operated various machinery to ensure efficient production flow and minimize downtime.
- Monitored equipment performance, identifying issues and implementing corrective actions promptly.
- Trained new operators on machine handling, safety protocols, and quality standards.
- Collaborated with quality control teams to uphold product specifications and reduce defects.
- Led initiatives for process improvements that increased operational efficiency and reduced waste.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Conducted routine maintenance checks to maintain optimal machine functioning and compliance with safety regulations.
Nail Technician Assistant
RUFF-INZ
06.2019 - 03.2020
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish for over 30 or more daily customers.
- Responded to customer requests and concerns about gel application and nail art designs.
- Completed consultations with spa guests to determine nail care needs.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Provided training and mentoring to new staff to maximize performance.
- Frequently restocked 7 workstations and organized and stocked product sales shelves.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-day-day duties accurately and efficiently.
- Prepared nail beds and cuticles, shaped nails and applied polish for over 30 daily customers.
Sales Representative
ADT Security
07.2017 - 10.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Sales Representative
Time Warner Cable-Spectrum
04.2016 - 06.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Expanded customer base and boosted profit within product line.
- Exceeded goals for new accounts in single sales cycle.
- Implemented brand marketing and sales campaigns.
Bartender
JOE Ds Lounge
04.2007 - 09.2009
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated efficiently in high-volume setting to prepare and serve more than drinks per hour.
- Operated efficiently in high-volume setting to prepare and serve more than 10-45 drinks per hour.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Summer Babysitter
Catholic Charities Head Start Quincy Place
06.2002 - 09.2002
- Closely monitored children's play activities to verify safety.
- Played games, worked on puzzles and read books to young children.
- Removed hazards and developed appropriate boundaries and rules to develop safe environment for children.
- Engaged children in outdoor and indoor fun, educational activities such as visits to local parks, zoos and museums.
- Prepared outdoor activities such as gardening and planting, sidewalk chalk art and water sports to develop children's fine and gross motor skills.
- Modeled appropriate social behaviors to encourage children's social and emotional development.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Instructed children in safe behavior such as seeking adult assistance when crossing street and avoiding contact or play with unsafe objects.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands and share by leading by example.
Education
High School Diploma - undefined
South High School
Cleveland, Ohio12.2004
Skills
- Infection Control
- Sanitation Procedures
- Cuticle Hydration
- Callus Removal
- Tool Sanitization
- Work Station Cleaning
- Nail Shaping Tools
- Cash Register Operations
- Client Checkout
- Daily Cleaning and Sanitation
- Linen Laundering
- Personnel Scheduling
- Office Meetings
- Positive Reinforcement Strategies
- Standards Compliance
- Team Meetings
- Maintaining Work Areas
- Nail Preparation
- Basic Housekeeping
- Supply Maintenance
- Guest Services
- Hand Massage
- Marketing Initiatives
- Polish Removal
- Individualized Care
- Gel and Powder Polish
- Social Media Platforms
- Maintaining Clean Work Areas
- Acrylics Removal
- Relaxation Techniques
- Hospitality Management
- Nail Wrapping
- Gel Tips Application
- Guest Check-In
- Facility Supervision
- Equipment Sanitation
READING, WALKING OR RELAXING
WELL i love to read for my understanding ,of things. I love to walk for great health and to keep in shape plus it is perfect for meditation , time for me to think and clear my mind.my relaxation time is very important and mainly consist of me sleeping and watching t.v lol catching a good movie and snacks at home just the perfect time for me to unwind and just relax .
Timeline
Machine Operator
Rockwell Automation
10.2023 - 07.2025
Nail Technician Assistant
RUFF-INZ
06.2019 - 03.2020
Sales Representative
ADT Security
07.2017 - 10.2019
Sales Representative
Time Warner Cable-Spectrum
04.2016 - 06.2017
Bartender
JOE Ds Lounge
04.2007 - 09.2009
Summer Babysitter
Catholic Charities Head Start Quincy Place
06.2002 - 09.2002
High School Diploma - undefined
South High School