Jennifer L. Vanzant
Holland
Summary
Background encompasses extensive professional experience utilizing a strong work ethic, an attitude to “go the extra mile,” and a commitment to meeting and exceeding organizational objectives. Strengths: Detail-oriented (precise/accurate/organized); self-motivated; professional; skilled in problem-solving; team player (collaborative); proven multitasking abilities. Computer skills: Word; Excel; Teams; limited Power BI.
Overview
28
28
years of professional experience
Work History
Special Education Aide
West Ottawa Public Schools
Holland
08.2024 - Current
- Assisted in implementing strategies to increase student engagement during lessons.
- Monitored student behavior and offered constructive guidance to promote positive interactions.
- Collaborated with staff to foster a supportive learning environment for students.
Resolution Team Data Analyst
USF Holland/Yellow Corporation
Holland
01.2022 - 09.2024
- Analyze accounts with no customer pricing to ensure correct account set-up to increase invoice accuracy and reduce dilution.
- Communicate with Sales, Pricing, and other departments for proper account set-up.
- Point person from Resolution Team for First Invoice Accuracy project analysis.
- Reviewed Power BI data for insights and trends.
- Set up Teams software meetings for key people on First Invoice Accuracy account opportunities.
- Accomplishments: Helped to increase invoice accuracy by 40% in 4 months.
Process Improvement Team/Analyst
USF Holland/Yellow Corporation
Holland
06.2007 - 01.2022
- Collaborated with 2-member team to enhance billing accuracy through development of processes for billers and creation of audit reports that prevented future billing corrections.
- Partnered with IT to implement new tools for billing and bill audits.
- Visited multiple terminal locations to gather biller feedback on existing system and identify helpful features for accurate billing.
- Conducted thorough audits of billing reports to ensure accuracy and compliance.
- Prepared reports for management.
- Worked with Pricing, Sales, and Accounts Receivable for proper account set-up.
- Accomplishments: Helped to increase billing accuracy from 93% to 98%; helped to reduce dilution from over $6 million to under $4 million.
Accounts Receivable
USF Holland/Yellow Corporation
Holland
01.2000 - 06.2007
- Managed accounts receivable and collections for General Electric, ensuring timely payments for 2nd largest account.
- Collaborated with GE divisions and pay agents to deliver accurate invoice information, facilitating prompt payments.
- Utilized company systems and applications to maintain billing accuracy by supplying necessary invoice details.
- Served as back-up receptionist, managing a multi-line phone system to ensure efficient call handling.
Linehaul Payroll Processor
USF Holland/Yellow Corporation
Holland
11.1997 - 01.2000
- Entered Linehaul drivers’ manifests for accurate payroll processing.
- Handled customer service inquiries via phone regarding driver pay issues.
- Organized and filed driver manifests for easy retrieval.
Education
Bachelor of Arts - Recreation & Facility Management
Central Michigan University
Mount Pleasant, Michigan01-1995
Skills
- Detail-oriented
- Self-motivated
- Problem-solving
- Team player
- Multitasking
- Word
- Excel
- Teams
- Analyzing Accounts
- Invoice accuracy
- Dilution reduction
- Setting Up Accounts
- Working with IT to Install New Tools
- Report Preparation
- Billing & Bill Auditing
- Accounts Receivables/Collections
- Setting Up Team Meetings
Summary Strengths
Background encompasses extensive professional experience utilizing a strong work ethic, an attitude to 'go the extra mile,' and a commitment to meeting and exceeding organizational objectives., Detail-oriented (precise/accurate/organized), self-motivated, professional, skilled in problem-solving, team player (collaborative), proven multitasking abilities, Word, Excel, Teams, limited Power BI
Timeline
Special Education Aide
West Ottawa Public Schools
08.2024 - Current
Resolution Team Data Analyst
USF Holland/Yellow Corporation
01.2022 - 09.2024
Process Improvement Team/Analyst
USF Holland/Yellow Corporation
06.2007 - 01.2022
Accounts Receivable
USF Holland/Yellow Corporation
01.2000 - 06.2007
Linehaul Payroll Processor
USF Holland/Yellow Corporation
11.1997 - 01.2000
Bachelor of Arts - Recreation & Facility Management
Central Michigan University