Summary
Overview
Work History
Skills
Timeline
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Jennifer Lynch

Fenton,MI

Summary

Dynamic Office Manager with a proven track record, excelling in office administration and customer service. Expert in payroll processing and financial record management, enhancing team productivity through effective task delegation. Recognized for maintaining confidentiality and fostering strong interdepartmental communication to drive operational success.

Overview

28
28
years of professional experience

Work History

Office Manager

Gardner-White/Big Sandy's/Art Van
08.2014 - Current
  • Supported daily administrative tasks, including data entry and document preparation.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Completed weekly payroll for 15 employees.
  • Maintained organized filing systems to enhance information retrieval processes.
  • Facilitated communication between departments to streamline workflow and improve collaboration.

Case File Manager

Savage Engineering
09.1997 - 01.2014
  • Managed case files, ensuring compliance with regulatory standards and organizational policies.
  • Developed and implemented efficient tracking systems for case documentation and progress monitoring.
  • Collaborated with multidisciplinary teams to facilitate timely case resolutions and client support services.
  • Provided exceptional customer service to clients, addressing their concerns, and resolving cases in a timely manner.
  • Communicated effectively with internal departments regarding updates on cases or requests for additional information as needed.
  • Managed high-priority caseloads with efficiency, ensuring that deadlines were met while maintaining exceptional attention to detail.
  • Served as a reliable point of contact for clients during the entire case process, fostering positive relationships built on trust and communication.
  • Assisted clients in gathering necessary documents for their cases, facilitating smooth submission processes throughout each stage.
  • Maintained a high level of confidentiality when handling sensitive client information, ensuring privacy and security at all times.
  • Coordinated closely with legal professionals to ensure accurate representation of client case information and facilitate successful outcomes.
  • Compiled, sorted and filed high volume of documents.

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Payroll processing
  • Bookkeeping
  • Inventory control
  • Staff management
  • Operations management
  • Human resources

Timeline

Office Manager

Gardner-White/Big Sandy's/Art Van
08.2014 - Current

Case File Manager

Savage Engineering
09.1997 - 01.2014

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