Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER LYNN GARCIA

Seguin,TX

Summary

Empathetic and patient-service focused Medical Assistant./Office manager with 19 years of experience in delivering medical care to patients. Wonderful verbal and written communication skills with patients. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and to give high quality service to patients. Focused on keeping the depart efficient and cost effective.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Patient Access Rep

Christus Santa Rosa San Marcos
San Marcos, Tx
07.2024 - Current
  • Verified medical insurance for direct, Labor and delivery and ER admits
  • As well as radiology/surgical procedures
  • Scheduled out patient procedures/surgeries while also obtaining referrals and prior authorizations
  • Register patients, obtained HIPPA and COA forms
  • Collected Copays, deductibles
  • Copy, file, and maintain paper and electronic documents

Medical Assistant/ Office Manager

Piney Point Family Doctors
Houston, Tx
05.2010 - 06.2024
  • Assisted Physicians with examinations, procedures, and vital sign monitoring
  • Cleaned, prepared and maintained examination rooms and treatment areas
  • Prepared and administered medications and vaccines to patients
  • Supported front office answering multiple phone lines along with billing, scheduling and patient check-ins
  • Prepared/billed Medical Records and maintained confidentiality and followed HIPPA guidelines
  • Obtained prior authorizations for referrals/radiology procedures

Front Desk/ Medical Assistant

Total Family Care
Houston, Tx
04.2009 - 05.2010
  • Answered multiple incoming phones calls
  • Verified patients insurance eligibility and obtained referrals and prior authorizations
  • Check-in patients and collected copays and deductibles
  • Prepared exam rooms, vaccines and medication for patients
  • Assisted Physicians with in-office procedures

CNA/Patient Access Rep

Citizens Medical Hospital
Victoria, Tx
07.2005 - 05.2009
  • Utilize appropriate transfer techniques to assist patients to and from bathrooms
  • Cleaned rooms of supplies, trash and linens to complete discharge tasks
  • Collaborated with therapy and nursing teams to prepare patients for therapy sessions
  • Changed dressing, binders and bandages
  • Completed daily shift reports for smooth and informative handovers

Education

Nursing -

University Of Houston at Victoria
Victoria, Tx
10.2024

High school or equivalent -

Profit High School
Victoria, Tx
05.2002

Skills

  • CPR
  • Data analysis
  • Computer technology and software EHR
  • Project Management
  • Spreadsheet
  • Typing
  • Communication skills
  • Epic EHR
  • Medisoft EHR
  • Advanced MD EHR
  • Pre-Admission Requests
  • Patient identity verification
  • Appointment Scheduling
  • Multitasking and Organization
  • HIPAA Compliance
  • Insurance company knowledgeable
  • Patient check-in
  • Registration and Admissions
  • Post-Discharge Care Coordination
  • Insurance Verification
  • Training Coordination
  • Registration management
  • Customer Service
  • Patient Education
  • EMR Updating
  • Medical Terminology
  • Medical Billing
  • Insurance Billing
  • Fee Collection

Certification

  • CNA
  • BLS

Timeline

Patient Access Rep

Christus Santa Rosa San Marcos
07.2024 - Current

Medical Assistant/ Office Manager

Piney Point Family Doctors
05.2010 - 06.2024

Front Desk/ Medical Assistant

Total Family Care
04.2009 - 05.2010

CNA/Patient Access Rep

Citizens Medical Hospital
07.2005 - 05.2009

Nursing -

University Of Houston at Victoria

High school or equivalent -

Profit High School

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JENNIFER LYNN GARCIA