Jennifer Lyons Whitehead
Baton Rouge,Louisiana
Summary
Eager to accept a position that will provide opportunities to utilize my professional background. Offers additional training, enable me to use my strong organizational skills, educational background, and ability to work well with people.
Overview
31
31
years of professional experience
Work History
Scheduler Phone Operator
Comprehensive Pain Management LLC
01.2024 - Current
- Coordinated scheduling for multiple departments, ensuring efficient resource allocation and adherence to project timelines.
- Developed and maintained scheduling systems to optimize workflow and increase operational efficiency.
- Facilitated communication between teams to resolve scheduling conflicts and enhance collaboration.
- Analyzed production schedules, identifying bottlenecks and recommending process improvements for timely delivery.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Front Desk Agent
Element by Westin Baton Rouge South
02.2023 - 11.2024
- Greeting guests and helping form a positive first impression of the hotel
- Performing check-in procedures, including identity verification, payment processing and room assignment
- Answering questions about the hotel’s policies and amenities
- Answering questions about the local area and providing relevant recommendations
- Supporting swift and complete resolution of any guest complaints or inquiries
Office Cashier/Receiving Clerk
Rouses Market #69
06.2022 - 01.2023
- Check vendors (products) in
- Greet customers’ daily, assist customer in any way possible.
- Handling cash daily in the accounting office.
- Making sure the front-end employee are doing their job and also training the new people that would get hired for the front-end.
Customer Service Manager/Head Bookkeeper
SuperValu #9048
05.2004 - 06.2022
- Make sure that the needs of customers are being satisfied.
- Handling face-to-face enquiries from customers.
- Provide primary day-to-day in-store accounting procedures necessary to meet the company’s financial reporting requirements.
- Check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
- Balances to the safe daily.
Receiving Clerk, Customer Service Associate, Supervisor, Cashier
Kroger
06.1996 - 01.2004
- Check vendors (products) in
- Greet customers’ daily, assist customer in any way possible.
- Handling cash daily in the accounting office.
- Making sure the front-end employee are doing their job and also training the new people that would get hired for the front-end.
Receptionist
Adult Day Care Center
06.1994 - 08.1994
- Answering phones, filing, transferring phone calls, assisting other employees.
Education
High School - Computer
Leland High School
Leland, MSundefined
Cornerstone Christian School
Townsend, GASkills
- Microsoft Word, Excel, PowerPoint, Internet, and Cash register
- A self-sufficient and motivated person Proficient with Microsoft Word, Excel, PowerPoint, Internet, Cash register and excellent typing skills (45 WPM) Eager to learn any new software programs
Timeline
Scheduler Phone Operator
Comprehensive Pain Management LLC
01.2024 - Current
Front Desk Agent
Element by Westin Baton Rouge South
02.2023 - 11.2024
Office Cashier/Receiving Clerk
Rouses Market #69
06.2022 - 01.2023
Customer Service Manager/Head Bookkeeper
SuperValu #9048
05.2004 - 06.2022
Receiving Clerk, Customer Service Associate, Supervisor, Cashier
Kroger
06.1996 - 01.2004
Receptionist
Adult Day Care Center
06.1994 - 08.1994
High School - Computer
Leland High School
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Cornerstone Christian School
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