Jennifer Mabra
Huntsville ,AL
Summary
Dynamic professional with extensive experience in overnight operations management at Walmart. Proven track record in coaching teams to enhance performance and implementing effective inventory management strategies. Skilled in loss prevention, achieving significant reductions in shrinkage while fostering a collaborative work environment. Strong communicator dedicated to optimizing operational efficiency.
Results-driven management professional equipped for leadership roles. Demonstrated ability to oversee nightly operations, ensuring efficiency and safety. Strong emphasis on team collaboration and adaptability to shifting demands. Skilled in conflict resolution, staff training, and operational logistics. Known for reliability and proactive approach to problem-solving.
Overview
2026
2026
years of professional experience
Work History
Overnight Manager
Walmart
2022 - Current
- Supervised overnight operations, ensuring store readiness and compliance with safety protocols.
- Managed team performance, providing coaching and feedback to enhance efficiency and productivity.
- Coordinated inventory management, optimizing stock levels to reduce waste and improve availability.
- Implemented loss prevention strategies, reducing shrinkage through effective monitoring and staff training.
Stocker
Walmart
2018 - 2022
- Organized and restocked merchandise to maintain optimal inventory levels.
- Collaborated with team members to ensure timely product placement and signage.
- Conducted regular inventory checks to identify discrepancies and minimize stock loss.
- Trained new staff on stocking procedures and safety protocols, enhancing team efficiency.
Childcare Provider
Rainbow Learning Center
2015 - 2018
- Supervised children's daily activities, ensuring safety and engagement.
- Developed and implemented age-appropriate curriculum enhancing learning experiences.
- Fostered positive relationships with children, promoting social skills and emotional development.
- Coordinated parent communication, addressing concerns and providing updates on child progress.
Shift Manager
Wendys Restaurant
2013 - 2015
- Resolved customer complaints, enhancing satisfaction through prompt and effective solutions.
- Streamlined workflows, improving order accuracy and reducing service times in high-volume periods.
- Enforced compliance with health regulations, maintaining a clean and safe work environment.
- Conducted performance evaluations, providing feedback to support staff development and improvement efforts.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
Cashier
Wendys Fast Food
2013 - 2013
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Manager
Taco Bell
2012 - 2013
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored team members on customer service protocols and food preparation techniques.
- Managed inventory levels, minimizing waste through effective stock control practices.
- Implemented scheduling processes to optimize labor efficiency during peak hours.
Cashier
Taco Bell
2011 - 2012
- Processed customer transactions efficiently using POS systems.
- Ensured accuracy in cash handling and daily financial reconciliations.
- Assisted in training new staff on register operations and customer service protocols.
- Managed inventory levels, restocking items to maintain product availability.
Operation Manager
Praise Play Empowerment Network
06.2011 - 09.2011
- Streamlined operational workflows, enhancing overall efficiency and productivity across departments.
- Developed and implemented strategic initiatives to optimize resource allocation and reduce costs.
- Led cross-functional teams in executing projects, ensuring alignment with organizational goals and objectives.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
Substitute Teacher
Colonial Baptist Church
09.2010 - 06.2011
- Delivered engaging lesson plans to diverse classrooms, fostering a positive learning environment.
- Adapted instructional materials to meet varied student needs and learning styles.
- Managed classroom behavior effectively, ensuring a safe and respectful environment for all students.
- Collaborated with other educators to support student development and academic achievement.
Teaching Assistant
Colonial Baptist Church
09.2010 - 06.2011
- Assisted in planning and executing engaging lesson plans for diverse learning styles.
- Supported classroom management by maintaining a positive and productive learning environment.
- Facilitated communication between students and instructors, enhancing understanding of course material.
- Provided individualized support to students, addressing specific academic needs effectively.
Before and After School Care Assistant
Colonial Baptist Church
09.2010 - 06.2011
- Supervised daily activities, ensuring safety and engagement for children during before and after school programs.
- Developed and implemented creative educational activities that promoted social interaction and learning.
- Collaborated with parents and staff to address children's needs, fostering a supportive community environment.
- Maintained accurate attendance records, enhancing accountability and organizational efficiency within programs.
Education
High School Diploma -
Brooke Point High School
Stafford, VA06.2010
Skills
- Overnight operations management
- Team performance coaching
- Inventory management
- Loss prevention strategies
Timeline
Operation Manager
Praise Play Empowerment Network
06.2011 - 09.2011
Substitute Teacher
Colonial Baptist Church
09.2010 - 06.2011
Teaching Assistant
Colonial Baptist Church
09.2010 - 06.2011
Before and After School Care Assistant
Colonial Baptist Church
09.2010 - 06.2011
Overnight Manager
Walmart
2022 - Current
Stocker
Walmart
2018 - 2022
Childcare Provider
Rainbow Learning Center
2015 - 2018
Shift Manager
Wendys Restaurant
2013 - 2015
Cashier
Wendys Fast Food
2013 - 2013
Shift Manager
Taco Bell
2012 - 2013
Cashier
Taco Bell
2011 - 2012
High School Diploma -
Brooke Point High School