Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer MacLeod

Springfield,Oregon

Summary

Adaptable Manager offers 18+ years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning, inventory, and account management. Committed to driving improvements through innovation and leadership.

Overview

18
18
years of professional experience

Work History

Account Manager/Recruiter

Source2
Springfield/Remote, OR
01.2022 - 12.2022
  • Recruiting - Coordinated interviews with qualified applicants and created shortlist. Collaborated with recruitment and HR professional to achieve hiring goals. Conducted phone screens and in person interviews with candidates. Scheduled in person interviews with hiring manager. Presented job offers and offers and followed up with new employees throughout hiring processes.
  • Client Management - Lead all aspects of an RPO client relationship ensuring high-levels of client satisfaction and success. Conducted and lead client calls and meetings. Engaged client hiring managers and operators. Prepared progress updates. Assisted Client Services Manager with critical issues, strategic recommendations, business reviews, and financial management.
  • Team Leadership - Supervised a team of Recruiters. Trained, managed performance, monitored progress against goals, supported career development, balanced workloads, and ensured adherence to standards. Partnered with internal marketing team to ensure sufficient candidate flow. Provided recruiting support as-needed.
  • Reporting & Process Management - Ensured timely, consistent, and quality tracking of data in applicant tracking, billing, and other systems. Updated and delivered client reports. Provided recommendations to improve outcomes.

Office Manager

Advanced Forestry LLC
Springfield , OR
09.2018 - 01.2022
  • Support the development and implementation of HR initiatives and systems
  • Provide counseling on policies and procedures
  • Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
  • Develop training and development programs
  • Assist in performance management processes
  • Support the management of disciplinary and grievance issues
  • Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
  • Review employment and working conditions to ensure legal compliance
  • Perform payroll functions in an accurate and timely manner, and submit payroll taxes
  • Maintain and balance the general ledger in an accurate, complete, and up-to-date manner
  • Perform account receivable functions including invoicing, deposits, collections, and revenue recognition
  • Prepare financial reports through collection, analysis, and summarization of data
  • Coordinated company events with venues and advised staff of pertinent details.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Sorted incoming mail and directed to correct personnel each day.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Personal Banker

Pacific Continental Bank/Columbia Bank
Eugene, OR
10.2017 - 09.2019
  • Advise customers on bank services for their needs (e.g. loans and credit cards)
  • Manage customer bank accounts; open, close and oversee transactions
  • Resolve issues with banking services and accounts
  • Refer clients to in-house financial experts, as needed
  • Reach out to potential customers to generate new business
  • Perform administrative duties (e.g. entering data into banking software)
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities.

Teller

Maps CU
Salem, OR
07.2017 - 09.2017
  • Maintained and balanced cash drawer, checks, travelers checks, cashiers checks, and money orders within established policy limits
  • Maintain operational knowledge by staying informed of policies and procedures
  • Assist with training of new employees
  • Maintain credit union workflow by cooperating with co-workers and providing necessary information to the appropriate people
  • Enhance job performance by applying up to date professional and technical knowledge gained by attending training sessions and reviewing professional publications
  • Participate in committee and team projects outside the branch as assigned by the Branch Manager.

General Manager

McDonald's
Eugene, Oregon
06.2005 - 05.2017
  • Hired and trained all employees
  • Wrote Schedules
  • Cash and safe handling
  • Projected and met sales goals/targets
  • Counted all stores cash and created deposits for the bank
  • Placed all Marketing and Advertising signage
  • Ran day to day office operations
  • Basic bookkeeping
  • Data entry
  • Built relationships with local businesses to increase sales and meet sales goals
  • Safety committee representative
  • Weekly inventory
  • Created Spreadsheets and presentations for corporate conference calls and webcasts
  • Answered calls addressing customer inquiries, solving problems, and providing new product information.

Education

High School Diploma -

Thurston High School
01.2006

Skills

  • Schedule Management
  • Account Management
  • Team Training
  • Client Relations
  • Sales Forecasting
  • Talent Acquisition
  • Customer Service
  • MS Office
  • Google Workspace

Timeline

Account Manager/Recruiter

Source2
01.2022 - 12.2022

Office Manager

Advanced Forestry LLC
09.2018 - 01.2022

Personal Banker

Pacific Continental Bank/Columbia Bank
10.2017 - 09.2019

Teller

Maps CU
07.2017 - 09.2017

General Manager

McDonald's
06.2005 - 05.2017

High School Diploma -

Thurston High School

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Jennifer MacLeod