Hi, I’m
Jennifer Maddox
Hillsboro,OR
Summary
Level-headed Medical Secretary/Receptionist/Office Assistant who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
Overview
28
years of professional experience
Work History
Tuality Community HospitalHillsboro, OR
Unit Secretary
02.2007 - Current
Job overview
- Maintained accurate records of patient care, condition, progress and concerns.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Maintained a clean, healthy and safe environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Transported patients to other areas of the hospital in wheelchairs and gurneys.
- Answered patient calls for care and feeding.
- Reported any unusual circumstances in the patients’ condition or environment.
- Provided a comforting and soothing environment.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
NW CardiologistsHillsboro, OR
Medical Secretary/Receptionist
05.2004 - 04.2014
Job overview
- Answer multi line phones
- Welcome patients to the office
- Assisted patients in filling out appropriate paperwork if needed
- Accurate Data Entry
- Insurance Verification
- Referrals/Pre Authorizations
- Collected Copayments and Payments on Accounts
- Incoming/Outgoing Mail
- Scanned Medical Records to the EMR/Scheduling Module
- Incoming and Outgoing Electronic Faxes
- Knowledge of most insurance companies and their policies
- Schedule all new and established patients, pacemaker follow up, hospital, office procedures and diagnostic tests
- Print Pacemaker Reports and distribute to correct providers
- Procedures, Pacemaker Follow Ups
Westside Internal MedicinePortland, OR
Medical Secretary/Receptionist
03.1996 - 04.2004
Job overview
- Answer multi line phones
- Welcome patients to the office
- Assisted patients in filling out appropriate paperwork if needed
- Accurate Data Entry
- Insurance Verification
- Referrals/Pre Authorizations
- Collected Copayments and Payments on Accounts
- Incoming/Outgoing Mail
- Scanned Medical Records to the EMR/Scheduling Module
- Incoming and Outgoing Electronic Faxes
- Knowledge of most insurance companies and their policies
- Schedule all new and established patients, hospital (endoscopy/colonoscopy procedures for Dr Hohf at St Vincent Hospital), office procedures and diagnostic tests
Education
Portland Community College
GED
1995
University Overview
Portland Community College
Medical Office Assistance
1995
University Overview
Skills
- Compassionate
- Friendly
- Confident
- Reliable
- Fast Learner
- Companionship and emotional support
- Trustworthy companion
- Patient-focused care
- Efficient and reliable team player
- Adaptable
- CPR/First Aid certified
Timeline
Unit Secretary
Tuality Community Hospital
02.2007 - Current
Medical Secretary/Receptionist
NW Cardiologists
05.2004 - 04.2014
Medical Secretary/Receptionist
Westside Internal Medicine
03.1996 - 04.2004
Portland Community College
GED
Portland Community College
Medical Office Assistance
Similar Profiles
Jennifer DeMartinoJennifer DeMartino
Certified Pharmacy Technician at Hillsboro Medical Center (Tuality)Certified Pharmacy Technician at Hillsboro Medical Center (Tuality)
Heather CarterHeather Carter
Surgical Technologist at Legacy Good Samaritan Hospital & Medical CenterSurgical Technologist at Legacy Good Samaritan Hospital & Medical Center
Miranda J. NdichafahMiranda J. Ndichafah
Scrum Master at Tuality HospitalScrum Master at Tuality Hospital
Eden DavidEden David
Barista at Infusion Coffee & TeaBarista at Infusion Coffee & Tea
Sathish G PanneerselvamSathish G Panneerselvam
Senior Software Engineer at MicrosoftSenior Software Engineer at Microsoft