Jennifer Magaro
West Winfield,NY
Summary
I am a highly-motivated individual with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills working effectively unsupervised and quickly mastering new skills. Practice time management skills, attention to detail as well as a team player.
Overview
23
23
years of professional experience
Work History
Billing Analyst and Customer Financial Services
Indium Corporation of America
Clinton, NY
10.2012 - Current
- Developed procedures to ensure compliance with billing regulations.
- Researched and resolve billing issues with customers.
- Analyzed data from customer accounts to identify discrepancies.
- Processed credit card payments for customers.
- Prepared weekly, monthly, quarterly, and annual reports on billing activity.
- Reviewed and processed customer invoices for accuracy.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
Medical Receptionist
Sauquoit Family Medical
Sauquoit, NY
05.2011 - 10.2012
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Performed data entry tasks related to billing and collections procedures.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Medical Billing and Collections Specialist
Maranatha Physical Therapy
Cobleskill, NY
11.2009 - 10.2012
- Verified patient insurance eligibility and coverage for medical services rendered.
- Reviewed, coded, and submitted claims to insurance companies and government payers.
- Followed up on unpaid or denied claims in a timely manner.
- Resolved billing discrepancies with insurance companies and patients.
Plant Administrator
Permalife Products
Schenectady, NY
01.2008 - 10.2009
- Coordinated with suppliers to ensure timely delivery of parts, materials, and services.
- Maintained accurate inventory records and tracked the movement of products throughout the facility.
- Monitored, evaluated, and reported on the effectiveness of production processes and equipment performance.
- Developed and implemented safety policies and procedures to ensure a safe working environment for all plant personnel.
- Compiled data from timesheets and other records to determine hours worked and pay rate.
- Verified accuracy of timekeeping records to ensure compliance with federal and state regulations.
- Developed and administered employee benefit programs, including health, dental, vision and life insurance.
Logistics Office Clerk
International Blends, Inc
Schenectady, NY
08.2007 - 01.2008
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Maintained records of employee attendance and leave balances.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Prepared invoices for customers based on their orders and payment terms.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Created reports on freight costs, delivery timelines, invoices and other related information.
Secretary
Norton's Gas
Edmeston, NY
10.2004 - 08.2007
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided administrative support to the office manager and other staff members.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Assisted with accounts receivable and accounts payable functions.
Index/Research Technician
Utica National Insurance Group
New Hartford, NY
09.2000 - 10.2004
- Inputted customer information into database accurately and efficiently.
- Verified accuracy of data entry, corrected errors, and updated existing records.
- Scanned insurance policies into digital format for storage in database.
- Reviewed insurance forms to identify any discrepancies or missing information.
- Processed payments and issued receipts to customers for premiums paid.
- Assisted with processing claims by verifying coverage details in the database.
- Researched discrepancies between paper files and electronic databases.
Education
Certified - Medical Insurance Billing Specialist
Branford Hall Career Institute
Albany, NY08.2009
Certified - Medical Transcription
Hudson Valley Community College
Troy, NY06-2006
Skills
- Billing and Invoicing
- Database Entry
- Schedule and Calendar Management
- Excellent Communication Skills
- Administrative Support
- Claims Processing
- Payment Posting
- Billing Dispute Resolution
- Customer Service
- Payment Processing
Timeline
Billing Analyst and Customer Financial Services
Indium Corporation of America
10.2012 - Current
Medical Receptionist
Sauquoit Family Medical
05.2011 - 10.2012
Medical Billing and Collections Specialist
Maranatha Physical Therapy
11.2009 - 10.2012
Plant Administrator
Permalife Products
01.2008 - 10.2009
Logistics Office Clerk
International Blends, Inc
08.2007 - 01.2008
Secretary
Norton's Gas
10.2004 - 08.2007
Index/Research Technician
Utica National Insurance Group
09.2000 - 10.2004
Certified - Medical Insurance Billing Specialist
Branford Hall Career Institute
Certified - Medical Transcription
Hudson Valley Community College