Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Mahadeo

Bridgeport,CT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

Student Accounts Representative

Sacred Heart University
Fairfield, CT
10.2023 - Current
  • Promote high customer satisfaction by resolving problems with knowledgeable, and friendly service.
  • Respond to inquiries from students and parents regarding their tuition bills, or other payment questions.
  • Communicate effectively with students and parents via phone, email, or in-person meetings.
  • Coordinate with other departments within the University to ensure the timely resolution of any outstanding issues related to tuition payments.
  • Answer customer questions regarding account discrepancies, or problems.

Test Proctor

Sacred Heart University
Fairfield, CT
10.2022 - Current
  • Kept testing materials secured and confidential to prevent cheating.
  • Kept operations and conduct in compliance with testing policies and standards.
  • Made special accommodations for students with disabilities to complete tests in rooms where they felt comfortable.
  • Troubleshot problems with computers used in diverse tests.
  • Packaged exams to prepare for delivery to faculty.
  • Implemented remedial programs for students requiring extra help.

Teller Supervisor

Emigrant Savings Bank
Bronx, New York
12.2004 - 10.2009
  • Managed and balanced cash vault, audits and general ledger accounts.
  • Supplied tellers with coin and currency.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.

Cashier

Rite-Aid Pharmacy
Bronx, New York
06.2002 - 12.2004
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.

Office Administrator

Digital Cabling & Security, LLC
Bronx, New York
12.2010 - 2014
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Produced thorough, accurate and timely reports of project activities.

Education

Bachelor of Science - Business Administration

Post University
Waterbury, CT
10-2023

Associate of Science - Business Management

Post University
Waterbury, CT
12.2021

Skills

  • Assessment Strategies and Guidance
  • Staff Supervision
  • Administration Collaboration
  • Good Work Ethic
  • Conflict Resolution
  • Friendly, Positive Attitude
  • Verbal and Written Communication
  • Time Management
  • Computer Skills
  • Customer Service

Timeline

Student Accounts Representative

Sacred Heart University
10.2023 - Current

Test Proctor

Sacred Heart University
10.2022 - Current

Office Administrator

Digital Cabling & Security, LLC
12.2010 - 2014

Teller Supervisor

Emigrant Savings Bank
12.2004 - 10.2009

Cashier

Rite-Aid Pharmacy
06.2002 - 12.2004

Bachelor of Science - Business Administration

Post University

Associate of Science - Business Management

Post University

Similar Profiles

CREATE PROFILE
Jennifer Mahadeo