Jennifer Mailhot, LPC
Wilton,CT
Summary
Skilled Program Director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Extensive experience with substance abuse and acute care clientele.
Overview
6
6
years of professional experience
Work History
SSTRY Program Director
The Child & Family Guidance Center
Bridgeport, CT
09.2023 - Current
- Supervise and oversee all aspects of the program following the agency mission demonstrated by meeting funder/contract goals and objectives. Evaluate existing contract compliance, monitoring and reporting to ensure all goals and outcomes are being met.
- Develop and manage policies and procedures specific to the program.
- Develop and manage program budget in conjunction with CEO, CFO and Director of Development and Director of Outpatient Behavioral Health Unit.
- Ensure the development and maintenance of a program manual in conjunction with the Director of Quality Assurance and Evaluation, IT Directors/Managers and Director of Outpatient Behavioral Health Unit.
- Ensure quality improvement of the program under this unit using Client staff satisfaction survey; Other measures that report clients’ benefit from our services.
- Analyze trends in the program, identifying issues and developing and recommending solutions to the Director of Outpatient Behavioral Health Unit.
- Provide emergency backup treatment (family, individual, group therapy and case management)
Contract Therapist
Center For Therapeutic Change
Norwalk, CT
10.2020 - Current
- Independent Contractor specializing in anxiety, depression, and substance abuse.
- Telehealth through Theranest.
Clinical Care Coordinator
Aware Recovery Care
North Haven, CT
09.2022 - 09.2023
- Coordinate care for adult individuals with substance use disorders.
- In home visits monthly and collateral care with outside providers.
- Supervise 2 Certified Recovery Advisors per team and work closely with team members to collaborate on the best form of care.
- Focus on treatment planning and working with clients to provide them with evidence of clinical growth throughout our 52 week program.
Network Clinician
Talkspace
New York, NY
03.2021 - 09.2022
- Manage a vigorous caseload of 60+ active clients with a wide variety of mental health diagnoses.
- Conduct intakes, develop treatment plans, documentation, implement assessments, and manage time for clients that are message based only.
MDFT Clinician
Boy’s & Girl’s Village
Bridgeport, CT
05.2019 - 02.2021
- Multidimensional Family Therapy for at risk teens with behavioral and/or substance abuse.
- Manage a caseload of 6-8 families at a time, meeting 3x/week per family.
- Conduct intakes, develop treatment plans, weekly treatment goals, case conceptualizations and daily clinical case notes.
- Execute crisis management, create safety plans and act as a mandated reporter when necessary.
Family Education Facilitator
Aware Recovery Care
North Haven, CT
04.2018 - 05.2019
- In-home recovery care.
- Educate families who are impacted by substance abuse on the disease of addiction.
- Solo representative to control all of Fairfield County.
- Assist families with finding a family or individual therapist and provide them with support group information if accessible.
Education
Master of Science - Mental Health Counseling
Western Connecticut State University
Danbury, CT05-2019
Bachelor of Science - Psychology
Virginia University of Lynchburg
Lynchburg, VA05-2011
Skills
- Narcan Certified
- CPR/AED Certified
- MDFT Certified
- Proficient in MS Word, Excel, PowerPoint, Access and Outlook
- Proficient in EHR softwares: CareLogic, Theranest, Gateway, Provider Connect and PIE
Timeline
SSTRY Program Director
The Child & Family Guidance Center
09.2023 - Current
Clinical Care Coordinator
Aware Recovery Care
09.2022 - 09.2023
Network Clinician
Talkspace
03.2021 - 09.2022
Contract Therapist
Center For Therapeutic Change
10.2020 - Current
MDFT Clinician
Boy’s & Girl’s Village
05.2019 - 02.2021
Family Education Facilitator
Aware Recovery Care
04.2018 - 05.2019
Master of Science - Mental Health Counseling
Western Connecticut State University
Bachelor of Science - Psychology
Virginia University of Lynchburg
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