To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certificate
1
1
Language
Work History
Assistant Leasing Manager
Securlock At Casa Grande
03.2024 - Current
Increased tenant satisfaction by addressing concerns promptly and efficiently.
Assisted in the leasing process for successful occupancy rates and revenue growth.
Conducted market research to remain competitive with local rental rates and amenities.
Built strong relationships with residents through excellent customer service and communication skills.
Call center experience including taking calls for other properties, calling tenants for collection reasons, or concerns regarding units in a timely manner.
Courier Contractor
Amazon Flex
11.2022 - Current
Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
Adhered to strict safety guidelines, resulting in an exemplary driving record with no accidents or violations.
Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
Retail Assistant Manager
Bowlins - Picacho Peak Plaza
03 2021 - 01.2024
Tracked daily cash handling, reconciled sales and prepared bank deposits.
Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
Successful in managing team of employees in retail store.
Maintained clean sales floor, stocked, straightened and faced merchandise.
Used POS system to process sales, returns, and discount card registration.
Utilized upselling techniques to promote additional products
Increase sales by 10% in less than 3 months.
Retail Store Associate
Clines Corners
03 2018 - 03 2021
Assisted customers with their purchases, resulting in positive shopping experience and repeat business.
Maintained orderly and visually appealing store environment by organizing merchandise displays and cleaning sales floor regularly.
Handled cash transactions accurately, ensuring balanced registers at end of each shift.
Used POS system to process sales, and returns
Used computer system to register rv park users to assigned space.
Warehouse Associate
Amazon LLC.
10.2017 - 02.2018
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Loaded, unloaded, and moved material to and from storage and production areas.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Cashier
Albertsons
07.2017 - 09.2017
High-volume, fast-paced position requiring attention to detail.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Regional ATM Technician
Cennox
10.2015 - 12.2016
Cleaning and maintaining appearance of ATMs
This included light inspection, repairs, painting, and stainless steel polish and restoration
Photograph all work completed
Self-managed position
Flexible weekly scheduling with option to fulfill work orders based on location and availability.
Minimized fraud incidents thorough inspection of ATMs for tampering or card skimming devices during scheduled visits.
Maximized equipment longevity through proactive identification of potential problems during routine inspections before they led to major issues or outages.
Promoted secure environment for both customers and employees by adhering strictly to safety guidelines during all service activities.
Worked to complete 100% of work load in a timely manner and all tasks completed on time.
Warehouse Associate
Amazon (contract, Integrity Staffing)
05.2015 - 10.2015
Conveyer belt package sorting for delivery
Fulfilling orders for on-time Prime shipments.
Remote Search Evaluator
Flexasoft LLC.
08.2014 - 05.2015
Evaluating search engine queries for most accurate content
Works independently without supervision
Resolves most problems independently.
Enhanced evaluation accuracy by implementing advanced data analysis techniques and tools.
Conducted thorough research on industry trends and benchmarks, resulting in more accurate evaluations.
Analyzed complex datasets to identify patterns and insights for improved program outcomes.
Education
General Education Coursework -
Central New Mexico Community College
Albuquerque, NM
05.1996
High school diploma- Honor Roll -
Moriarty High School
Moriarty, NM
01.1996
Skills
Independent decision making
Customer service
Computer Skills
Multitasking
Effective communication
Attention to detail
Critical Thinking
Reliability
Problem-Solving Abilities
Payment Processing
Typing skills
Certification
WOW Award. Great customer service, on time, and great teamwork at Picacho Peak.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternship
Work Location
RemoteHybridOn-Site
Important To Me
Work-life balanceFlexible work hoursWork from home optionCareer advancement
Elementary School Teacher, Palo Verde Elementary School at Casa Grande Elementary School DistrictElementary School Teacher, Palo Verde Elementary School at Casa Grande Elementary School District