Jennifer Malayev
Fort Lauderdale
Overview
4
4
years of professional experience
Work History
Personal Lines Account Manager
Assurean LLC
09.2024 - Current
- Educated clients on insurance policies and procedures.
- Reviewed and verified customer information and insurance provider information.
- Analyzed customers' financial situations to recommend appropriate insurance policies.
- Responded to customer requests for products, services, and company information.
Administrative Assistant
Powerhouse MKTG LLC
03.2024 - 08.2024
- Managed daily operations of the office, ensuring a smooth workflow and providing administrative support
- Entered and updated data into company databases with high accuracy, including sales figures and employee records
- Prepared and distributed documents, such as promotional materials and internal communications, ensuring they were professionally presented
- Handled customer inquiries and orders via phone, email, and in-person, providing excellent service and resolving any issues promptly
- Coordinate meetings, appointments, and events for the management team
- Compiled and maintained daily, weekly, and monthly reports as required by management
Personal Assistant
Ariel's Delicious Pizza
10.2022 - 02.2024
- Managed the daily schedule of the executive, including coordinating appointments and meetings
- Completed personal errands and tasks as required, including shopping, coffee runs, and picking up dry cleaning
- Dealt with all forms of correspondence, ensuring timely and accurate response to emails, letters, and other communications
- Provided top-tier administrative support, including preparing reports and organizing documents with meticulous attention to detail
- Prepared and handled confidential documents, ensuring secure and proper storage
Customer Service Representative
Powerhouse MKTG LLC
06.2022 - 08.2022
- Summer Internship
- Greeted and welcomed guests and clients, providing a positive and professional first impression
- Answered and directed phone calls, taking messages and handling inquiries efficiently
- Addressed and resolved any guest or client issues or complaints in a professional and timely manner
- Maintained up-to-date knowledge of products and services, effectively communicating features and benefits to customers
- Handled customer complaints and returns with professionalism, aiming to exceed customer expectations
File Clerk
Powerhouse MKTG LLC
06.2021 - 08.2021
- Summer Internship
- Sorted and organized paper and electronic files
- Regularly updated and maintained filing systems to ensure all documents were current and accurately categorized for efficient access and retrieval
- Located and retrieved documents from files as requested by team members or supervisors
- Supported other office tasks as needed, including photocopying, faxing, and answering phone calls
Education
No Degree - Radiology
Broward College
Davie, FL05-2027
High School Diploma -
Hollywood Hills High School
Hollywood, FL05-2023
Skills
- Customer service
- Sales
- Microsoft Office
- Data Entry
Timeline
Personal Lines Account Manager
Assurean LLC
09.2024 - Current
Administrative Assistant
Powerhouse MKTG LLC
03.2024 - 08.2024
Personal Assistant
Ariel's Delicious Pizza
10.2022 - 02.2024
Customer Service Representative
Powerhouse MKTG LLC
06.2022 - 08.2022
File Clerk
Powerhouse MKTG LLC
06.2021 - 08.2021
No Degree - Radiology
Broward College
High School Diploma -
Hollywood Hills High School