Yaser Mustafa
Brooklyn,NY
Summary
Detail-oriented Porter with 8 years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety. Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties. Reliable and honest superintendent skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
16
16
years of professional experience
Work History
Porter
Brause Realty
01.2019 - Current
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Resolved guest inquiries punctually and politely for professional customer service.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed cleaning and maintenance duties as directed.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Supervised supplies in inventory and submitted reorder requests.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Increased workplace safety by immediately reporting potential hazards.
- Maintained building exteriors for professional, clean presentation standards.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Communicated with coworkers and managers about completed duties.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Stored supplies safely and securely to prevent theft and damage.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Completed sweeping, mopping, and window-cleaning.
Deli Associate
In And Out Gourmet
08.2013 - 01.2019
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Greeted customers at counter to fulfill requests and answer questions.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Offered product samples to customers, generating additional sales through taste-testing.
Superintendent
Apartment Services
02.2008 - 05.2013
- Established successful procedures for day-to-day operations and long-term planning.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Created and implemented plans to maximize efficiency of workers.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Directed projects according to schedule and quality demands.
- Inspected equipment and tools used for safe operation.
- Provided feedback to workers on job performance and safety procedures.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Resolved conflicts between staff and customers swiftly and professionally.
Education
High School Diploma -
FDR High School
Brooklyn, NY06.1998
Skills
- Inventory Maintenance
- Work Orders
- Safety Protocols
- Janitorial Duties
- Sanitization Techniques
- Trash Collection and Removal
- Repair Building Fixtures
- Critical Thinking
- Supply Stocking and Organization
- Maintaining Building Security
- Grounds Maintenance
- Building Supervision
- Preventive Maintenance
- Fixture Cleaning and Polishing
- Trash Pickup
- Safety Standards
- Punctual and Dependable
- Safety and Security
- Carpet Steaming and Shampooing
- Worksite Safety
- Facility and Site Cleaning
- Sweeping and Mopping
- Maintenance Scheduling
- Building Upkeep
- Polish Furniture
- Basic Carpentry
- Interpersonal Skills
- Valid Driver's License
Languages
Arabic
Native or Bilingual
Timeline
Porter
Brause Realty
01.2019 - Current
Deli Associate
In And Out Gourmet
08.2013 - 01.2019
Superintendent
Apartment Services
02.2008 - 05.2013
High School Diploma -
FDR High School
Similar Profiles
MICHAEL KEENANMICHAEL KEENAN
Real Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock RealtyReal Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock Realty
Matthew McMickleMatthew McMickle
Residential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLCResidential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLC
Scott SmithScott Smith
Residential Realtor at Remax Realty / Keller Williams Realty / EXp RealtyResidential Realtor at Remax Realty / Keller Williams Realty / EXp Realty
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal
Steven SlotnickSteven Slotnick
VP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing IncorporatedVP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing Incorporated